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October 20, 2020 by Kristen Short
As channel organizations budget for 2021, how will the economic recession influence customer investments in IT services, solutions and products? How can MSPs, solution providers and vendors maintain and grow their customer base? A strong customer experience (CX) holds the key.
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October 15, 2020 by Kristen Short
COVID-19 prompted IT companies to rethink more broadly how they approach customer acquisition, engagement and support, according to IT leaders in a “Surviving and Thriving” panel at CompTIA's 2020 EMEA Member and Partner Conference.
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October 14, 2020 by Scott Campbell
As we wind towards 2021, what lessons have we learned during the pandemic? Are businesses taking cybersecurity seriously enough? And what should we expect going forward? A panel of security experts tackled these questions and more in a virtual session during CompTIA’s 2020 EMEA Member and Partner Conference.
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October 13, 2020 by Louisa Fitzgerald
How has COVID-19 impacted the tech industry? The necessity of remote work has accelerated the speed at which technology is being implemented—ultimately creating opportunities. Here are five ways tech companies are adapting to doing business during the pandemic and beyond.
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October 9, 2020 by Scott Campbell
CompTIA's YouTube series "The Doctor Is In" offered viewers insight into business transformation from vendor and MSP/solution provider leaders, executives with expertise in AI, blockchain, cybersecurity, IoT, and more. Here's their advice for how to successfully implement emerging technologies.
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October 8, 2020 by Seth Robinson
A zero trust approach to cybersecurity is exactly what it sounds like: Instead of trusting any individual user or network activity simply because it originates from a known location, everything must be verified. Learn the four key principles of a zero trust framework.
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October 6, 2020 by Scott Campbell
From sessions about the latest solutions and business trends to interactive networking opportunities—not to mention virtual pub time—CompTIA's 2020 EMEA Member and Partner Conference is a great chance to find new ideas and grow your business.
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October 1, 2020 by Kristin Short
How has the pandemics affected the cybersecurity threat landscape? What best practices can be applied going forward? Several cyber geniuses offered their advice at a recent UK Business Technology Community meeting. Here's what they found.
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September 29, 2020 by CompTIA
In September 2020, CompTIA podcasts covered marketing tips for MSPs, automation, workforce enablement, DEI, and much more. Find out what we overheard then subscribe and start listening today.
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September 24, 2020 by Louisa Fitzgerald
CompTIA’s IT team discusses the challenges that many companies faced when employees began working remote during the pandemic, best practices for IT departments, and recommendations to enable productivity and secure remote work environments.
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September 22, 2020 by Scott Campbell
During the COVID-19 pandemic, technology has connected us like never before—solidifying its value during this unprecedented time in history. But beyond doing the important work of moving applications to the cloud and implementing collaboration platforms, the tech industry is playing a critical role in the front line fight against COVID-19.
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September 17, 2020 by Seth Robinson
Over the past 18 months, digital transformation efforts have started to introduce new qualities to each of the four pillars of IT, including infrastructure, development, security and data. Here's a look at the shifts that are taking place now.
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September 15, 2020 by Michelle Lange
When the COVID-19 pandemic forced entire industries into at-home work and students into distance learning, technology became a lifeline, replacing in-person interaction as the primary means of communication. MSPs jumped into action to help keep businesses, students and customers connected and secure.
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September 10, 2020 by Karl W. Palachuk
Diversity matters, even for small businesses. The Advancing Tech Talent and Diversity Community recently created a Diversity Pledge to help small businesses begin planning for a more diverse and inclusive workplace.
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September 3, 2020 by Harry Brelsford
The key to success with third-party maintenance agreements is finding the right partner. Here's what to look for and how to capitalize on opportunities.
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September 1, 2020 by CompTIA
In August 2020, CompTIA podcasts covered a range of topics—from how workplaces can make major cultural change to how the pandemic has changed the trajectory of technology.
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August 27, 2020 by Scott Campbell
Representatives from eight CompTIA members hit the road for a three-week, 7,000-mile trip around the U.S. to check how MSPs are faring during the pandemic.
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August 25, 2020 by Kristen Short
In a matter of weeks, the threat of a growing pandemic and looming recession turned what was considered “business as usual” upside down. These conditions accelerated the application of emerging technologies, including AI, blockchain and biometrics.
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August 20, 2020 by MacKinzie Neal
Emerging technologies such as artificial intelligence are having a big impact on the automation of cybersecurity, especially around behavioral analysis, which is helping businesses build better defenses against cyber threats.
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August 18, 2020 by Seth Robinson
As the COVID pandemic stretches on, businesses are shifting from short-term reactions to longer-term strategy. When considering budget and skills for the year to come, IT leaders should be focused on four key areas— cloud computing, integration, automation and workforce enablement.
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August 13, 2020 by Scott Campbell
After three decades inspiration and perspiration serving SMB tech companies, Bob Stegner is the latest inductee into the IT Hall of Fame, an honor bestowed at ChannelCon Online.
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August 11, 2020 by Louisa Fitzgerald
With every step in her career, Nellie Scott, the 2020 CompTIA Member of the Year, has deepened her connection with CompTIA, not only to gain knowledge and new partners, but also to give back, contributing her time and expertise to the technology community.
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August 7, 2020 by Scott Campbell and Louisa Fitzgerald
If you couldn’t attend every session of ChannelCon Online this year, no worries. We’ve captured them in all their YouTube glory and they’re available anytime you are. Here are 10 things you don't want to miss.
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August 6, 2020 by Louisa Fitzgerald
CIOs are tasked with determining how emerging technologies will make an impact on business, but the way IT leaders are thinking about integrating new technology solutions has evolved.
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August 6, 2020 by Scott Campbell
What is the CompTIA Community ISAO and how does it work? Executive Director MJ Shoer answers those questions and more, including how CompTIA members can join and start advancing the cybersecurity resilience of the IT industry today.
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