May 29, 2024
State of the Channel 2024
Presenter: Carolyn April
Optimize your business strategy using IT channel market trends and research insights from CompTIA.
April 25, 2024
Sharpening Your Financial Acumen for Business Growth
Presenter: eLearning
Learn how to analyze financial statements to strengthen your MSP's financial performance, position and health.
January 22, 2024
Selling Tech Solutions for Increased Revenue
Presenter: Juan Fernandez
This program guides MSP leaders through a proven pathway to profitable, predictable and sustainable solutions sales growth.
November 01, 2022
SMB Tech Buying Trends
Presenter: Carolyn April
Learn the strategic objectives and tech-buying priorities of small to medium-sized business leaders.
September 19, 2023
Building an Indirect Sales Channel
Presenter: Amy Bailey
This is a course for vendors and distributors to explore a channel sales strategy for their business, from assessment to successful implementation.
October 15, 2023
Scaling Your MSP Business for Growth (ANZ)
Presenter: Grant Finer
Understand the challenges that newer small and medium-sized MSPs face in growing their businesses and how to solve them, especially for the ANZ region.
February 17, 2024
Minimizing Churn with Onboarding and Customer Success Programs
Presenter: Tracy Pound
Understand churn and what it's costing you, learn how to craft an impactful onboarding strategy, and build customer success programs that can make a difference.
February 17, 2024
IT Industry Outlook 2024
Presenter: Carolyn April
Explore various aspects of the strategic and tactical sides of the technology industry, workplace and society that are shaping channel businesses today.
February 27, 2024
Overcoming Sales Objections (UK&I)
Presenter: Scott Quilter
This course explains how to identify common objections and apply a four-step process for overcoming them.
June 15, 2023
Maximizing Vendor Relationships
Presenter: Greg Plum
Learn how to find quality vendor-partners, vet them, and get the maximum benefit from the relationship.
January 31, 2023
Maximizing Operational Efficiency
Presenter: J.B. Fowler
Learn how to implement efficiency best practices and advance your MSP's mission and vision.
August 21, 2023
Managing Your MSP Hybrid Workforce
Presenter: Scott Quilter
Learn how to implement hybrid workforce management best practices for improved customer satisfaction and performance.
July 05, 2023
Leveraging Social Media for Sales & Marketing Outcomes
Presenter: Sean Lardo
Learn how to incorporate social media as a sales, marketing, and brand-building strategy for maximum effectiveness.
April 14, 2022
Elevating Your Sales Operation
Presenter: Stacy Whitley
Learn how to improve customer acquisition and retention, sales and marketing effectiveness, and overall business operations.
October 17, 2023
State of Cybersecurity 2024
Presenter: Seth Robinson
Explore the many variables that must be considered when balancing the cybersecurity equation.
September 19, 2024
Demonstrating Your Cybersecurity Value
Presenter: Scott Quilter
Learn how to communicate your cybersecurity expertise and efforts in ways that stakeholders value and leverage onboarding, training and communications throughout the client lifecycle.
July 20, 2023
Designing Business Strategy for the New Competitive Landscape
Presenter: Amy Bailey
Learn how to analyze competitive landscape trends, optimize your company mission/value statement, and implement and measure against a strategic plan.
March 27, 2023
Creating Effective Compensation Plans
Presenter: George Mellor
Learn how to right-fit compensation plans for sales team members, align compensation for those in operations and establish phased goals to manage compensation plan change resistance.
September 21, 2022
The Business of Cybersecurity
Presenter: Dave Alton
Learn the mindset, business acumen and investment that cybersecurity requires and three common approaches—build, buy or partner—for building cybersecurity proficiency.
July 27, 2022
Selling to Today's Tech Buyer
Presenter: Angus Robertson
Learn how to increase the effectiveness of your marketing and sales tactics, tailor your selling strategies and expand adoption by implementing best sales practices.
July 27, 2022
Selling Managed Services Digitally
Presenter: Angus Robertson
Learn how to identify your target audience, optimize your website, implement content marketing tactics and manage leads.
September 21, 2022
Selling Cybersecurity
Presenter: Wes Spencer
Learn best practices for selling cybersecurity and the importance of customer experience.
September 22, 2022
Scaling Your MSP Business for Growth
Presenter: Robert Cioffi
Understand the challenges that newer small and medium-sized MSPs face in growing their businesses and how to solve them.
September 06, 2022
Partnering with a Cybersecurity Specialist
Presenter: Karla Reffold
Identify pros and cons of partnering including successful partner onboarding and best fit.
February 27, 2023
Overcoming Sales Objections
Presenter: Scott Quilter
This course explains how to identify common objections, improve your skills for handling them, and apply a four-step process for overcoming them.
January 01, 2024
Navigating the Technology Channel
Presenter: e-learning
This course will help you understand the fundamentals of the technology channel ecosystem and how you fit in.
May 23, 2023
Building a Consulting Practice
Presenter: Stephen Parker
Understand how a successful consulting practice can create a net-new revenue stream for your MSP business.
April 22, 2022
As-a-Service Contracts and Negotiations
Presenter: Juan Fernandez
Learn to craft contracts for reoccurring revenue that support your bottom line.
September 13, 2023
Achieving Competitive Advantage through Business Resilience
Presenter: Dave Alton
This course illustrates how to withstand and recover from disruptions while continuing to provide critical client services.
