Managed Services

Partner Experience Trends 2022 Research Brief

The study data, sampled from 400 US-based IT businesses, reflects attitudes about vendor-partner relationships today and provides insights into the weight channel firms place on superior partner experience.

07/05/2022 | Research

The CompTIA Community MSP Guidebook: Cultivating a Culture of Process Efficiency

The CompTIA MSP Guidebook helps MSPs transform their business and culture by identifying areas of improvement, best practices and more.

01/08/2024 | Whitepaper

Understanding Decentralized Digital Identity & Self-Sovereignty

Understanding decentralized digital identity is important for MSPs serving financial services, healthcare, government, education and e-commerce.

08/17/2023 | Whitepaper

MSP Checklist: Factors to Consider When Selecting a SaaS Vendor

CompTIA's SaaS Ecosystem Industry Advisory Council put together a list of key factors to consider when evaluating vendors, including security considerations, time to value, integrations, and more.

07/26/2023 | Guide

2023 State of City and County IT National Survey

This annual survey looks at the management and priority issues impacting local government IT.

05/05/2023 | Research

State of the Channel 2023 Early Access

CompTIA’s State of the Channel 2023 provides an in-depth look at the evolution of the channel, the state of partner-vendor relationships, opportunities and challenges ahead for MSPs, the health of the channel workforce and more.

03/10/2023 | Article

11 Channel Partner Types for SaaS Companies: How to Pick the Best One(s)

Choosing the right channel partners can be hard for vendors. CompTIA’s SaaS Ecosystem Advisory Council compiled a list of partner types that can help.

11/18/2022 | Guide

Partner Experience 2022: Vendor Perspective

As a complement to data from IT channel firms, this brief examines vendor viewpoints on partner experience, using interviews with IT executives.

07/27/2022 | Research

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Unlock Hidden Revenue: Getting Started with Marketing Development Funds

Marketing development funds (MDF) are a great opportunity to engage with vendors on campaigns to find new clients—if you use them effectively.

Jul 25, 2024, 11:00 AM By Terez Leach

5 Questions with Curtis O’Neal: Winner of the 2024 CompTIA Community Advisory Councils Leadership Award

Curtis O’Neal is happy to help CompTIA Community members understand the opportunities and challenges around blockchain and Web3—as well as almost anything else. Just ask him.

Jul 9, 2024, 11:00 AM By Scott Campbell

7 Types of Business Risk

Learn the seven types of business risk, what risks apply to your business and how you can mitigate them.

Jul 2, 2024, 11:00 AM By Ashley Watters

Enhance Your Business: Get 1:1 Advice from an Industry Genius at ChannelCon

When it comes to building sales compensation plans, or marketing campaigns, or cyber strategies, wouldn’t it be great to ask a genius? Now you can at ChannelCon 2024 in Atlanta.

Jun 25, 2024, 01:40 PM By CompTIA

Vendor’s View: Prioritize Relationships Over Sales to Find Success in the CompTIA Community

Want to develop better MSP relationships within the CompTIA Community? Take off your badge and help the industry, says Vince Crisler.

Jun 20, 2024, 11:00 AM By Vince Crisler

5 Questions with Carrie Green: 2024 CompTIA Community North America Community Leadership Award Winner

Carrie Green became a tech leader by getting involved and growing as part of a community. Read more and learn how to create your own success.

Jun 11, 2024, 11:00 AM By Scott Campbell

5 Questions with John Harden: 2024 CompTIA Community North America Future Leader Award Winner

John Harden has been preparing to be a leader in the IT industry since he was in high school. Now he’s helping MSPs become leaders too.

May 30, 2024, 11:00 AM By Scott Campbell

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