Managed Services

Partner Experience Trends 2022 Research Brief

The study data, sampled from 400 US-based IT businesses, reflects attitudes about vendor-partner relationships today and provides insights into the weight channel firms place on superior partner experience.

07/05/2022 | Research

Cybersecurity Guidebook for MSPs: Best Practices for Protecting Clients

The Cybersecurity Guidebook for MSPs provides a practical approach to various cybersecurity topics that most cybersecurity practitioners face daily.

09/26/2024 | Guide

The CompTIA Community MSP Guidebook: Cultivating a Culture of Process Efficiency

The CompTIA MSP Guidebook helps MSPs transform their business and culture by identifying areas of improvement, best practices and more.

01/08/2024 | Whitepaper

Understanding Decentralized Digital Identity & Self-Sovereignty

Understanding decentralized digital identity is important for MSPs serving financial services, healthcare, government, education and e-commerce.

08/17/2023 | Whitepaper

MSP Checklist: Factors to Consider When Selecting a SaaS Vendor

CompTIA's SaaS Ecosystem Industry Advisory Council put together a list of key factors to consider when evaluating vendors, including security considerations, time to value, integrations, and more.

07/26/2023 | Guide

2023 State of City and County IT National Survey

This annual survey looks at the management and priority issues impacting local government IT.

05/05/2023 | Research

State of the Channel 2023 Early Access

CompTIA’s State of the Channel 2023 provides an in-depth look at the evolution of the channel, the state of partner-vendor relationships, opportunities and challenges ahead for MSPs, the health of the channel workforce and more.

03/10/2023 | Article

11 Channel Partner Types for SaaS Companies: How to Pick the Best One(s)

Choosing the right channel partners can be hard for vendors. CompTIA’s SaaS Ecosystem Advisory Council compiled a list of partner types that can help.

11/18/2022 | Guide

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Top Roles Needed for Harnessing Data in Growing MSPs

MSPs can integrate DBA, data administrator, and data analyst roles into existing positions and larger MSPs can benefit from dedicated data management roles.

Nov 19, 2024, 12:00 PM By CompTIA Community Data Advisory Council

Imagining the Managed Services Business of 2034

The MSP model continues to flourish, and the value proposition for owners, employees and business clients is even stronger today than in 2012.

Nov 12, 2024, 12:00 PM By Brian Sherman

Standing at the Data Crossroads: Simplify, Organize and Act on What Matters

Learn how to start organizing your data to make it work for you.

Nov 8, 2024, 12:00 PM By Jennifer Oladipo

Designing a Business Strategy for Today’s Competitive Landscape

New threats and opportunities are emerging constantly. How do you design a strategy that meets your business objectives and sets you up for long-term success?

Nov 6, 2024, 12:00 PM By Jennifer Oladipo

Develop Long-Term Goals and Talent Strategy with CompTIA Skills Assessment and Development Playbook

Get tips on how to identify skills you have in-house, collaborate on long-term goals and develop future training plans.

Nov 5, 2024, 12:00 PM By MacKinzie Neal

Straight Talk: Deborah Meaden Talks Entrepreneurship and Innovation with CompTIA CEO

Deborah Meaden, star of the hit UK TV show Dragons’ Den spoke with CompTIA CEO Todd Thibodeaux about her career, what she looks for in a successful business and what to expect in the future.

Nov 1, 2024, 11:00 AM By Scott Campbell

Cybersecurity Horror Stories to Strike Fear in Your Heart

For MSPs, the threat and potential damage of cyberattacks is chilling. We asked a few to share their own cybersecurity horror stories.

Oct 31, 2024, 02:43 PM By Scott Campbell

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