Managed Services

Managed services have become so deeply intertwined with all things technology that it’s become more critical than ever to stay on top of the latest research, trends and analysis. Learn how today’s MSPs are leveraging emerging technologies and exploring new growth opportunities to accelerate success.

Trends in Managed Services

The value of managed services to the business of technology cannot be denied. Learn the current trends in managed services.

03/06/2020 | Research

Five Steps for a Successful MSP

CompTIA has identified five steps to ensure success for a managed service. Follow these moves for continued growth in your technology solution provider business.

01/15/2019 | Guide

How to build a successful MSP from scratch

This interactive presentation offers practical advice on how to run a great MSP covering Sales & Marketing, Operations and Building Business Relationships.

12/15/2018 | Video

Understanding the MSP-Vendor Relationship: Wants & Needs

This webinar discusses what makes a successful partner program and what they want and need out of the relationship.

05/31/2017 | Video

Hear from Your Peer: One Millennial’s Journey in Managed Services

Join Nadia Karatsoreos, Community Manager Team Lead at LOGICnow as she interviews Kenneth May, CEO at Swift Chip Inc. about his journey in Managed Services.

01/17/2017 | Webinar

MPS Profitability and Supplies Management

Delivery of supplies into a managed environment is one of the big cost components. This webinar explores the pain points and solutions effectively managing replenishment.

01/10/2017 | Webinar

CompTIA Quick Start Guide to Building a Managed Services Sales Team ANZ

Begin a new course for your IT services firm, by making the transition to a managed services organization. Learn how the cloud may change your business model.

11/08/2016 | Guide

CompTIA Quick Start Guide to Managed IT Services UK

Build a profitable UK managed IT services business in six steps.

10/07/2016 | Guide

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Join the Managed Services Community

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6 Steps to Improve Your MSP Business

Related Managed Services Blog Posts


Industry Insights: Top 10 Technology Business Resources for 2020

It was a busy year for CompTIA’s communities, Industry Advisory Councils, and research team. The content produced this year includes an impressive assortment of infographics, guides, reports, and more—all to helping tech companies grow their business advance amid a global pandemic.

Dec 17, 2020, 03:44 PM By CompTIA


To MSP or Not to MSP? Hacks, Ransomware Make the Acronym a Challenge for Tech Companies

As MSPs increasingly become the focus of hackers and ransomware attacks, some are finding that even being associated as an MSP doesn’t carry the same cachet it once did. So they're forging new identities.

Nov 12, 2020, 05:07 PM By Scott Campbell


The Rise of Working and Living Remotely: How Solution Providers are Enabling Mobility

When the COVID-19 pandemic forced entire industries into at-home work and students into distance learning, technology became a lifeline, replacing in-person interaction as the primary means of communication. MSPs jumped into action to help keep businesses, students and customers connected and secure.

Sep 15, 2020, 09:36 PM By Michelle Lange


Third-Party Maintenance Business Strategies for MSPs: (Part III: Trusted Parties)

The key to success with third-party maintenance agreements is finding the right partner. Here's what to look for and how to capitalize on opportunities.

Sep 3, 2020, 03:40 PM By Harry Brelsford


How Are MSPs Faring? Several CompTIA Members Hit the Road to Find Out

Representatives from eight CompTIA members hit the road for a three-week, 7,000-mile trip around the U.S. to check how MSPs are faring during the pandemic.

Aug 27, 2020, 05:00 PM By Scott Campbell