Managed Services

Managed services have become so deeply intertwined with all things technology that it’s become more critical than ever to stay on top of the latest research, trends and analysis. Learn how today’s MSPs are leveraging emerging technologies and exploring new growth opportunities to accelerate success.

Partner Experience Trends 2022 Research Brief

The study data, sampled from 400 US-based IT businesses, reflects attitudes about vendor-partner relationships today and provides insights into the weight channel firms place on superior partner experience.

07/05/2022 | Research

The CompTIA Community MSP Guidebook: Cultivating a Culture of Process Efficiency

The CompTIA MSP Guidebook helps MSPs transform their business and culture by identifying areas of improvement, best practices and more.

01/08/2024 | Whitepaper

Understanding Decentralized Digital Identity & Self-Sovereignty

Understanding decentralized digital identity is important for MSPs serving financial services, healthcare, government, education and e-commerce.

08/17/2023 | Whitepaper

MSP Checklist: Factors to Consider When Selecting a SaaS Vendor

CompTIA's SaaS Ecosystem Industry Advisory Council put together a list of key factors to consider when evaluating vendors, including security considerations, time to value, integrations, and more.

07/26/2023 | Guide

2023 State of City and County IT National Survey

This annual survey looks at the management and priority issues impacting local government IT.

05/05/2023 | Research

State of the Channel 2023 Early Access

CompTIA’s State of the Channel 2023 provides an in-depth look at the evolution of the channel, the state of partner-vendor relationships, opportunities and challenges ahead for MSPs, the health of the channel workforce and more.

03/10/2023 | Article

11 Channel Partner Types for SaaS Companies: How to Pick the Best One(s)

Choosing the right channel partners can be hard for vendors. CompTIA’s SaaS Ecosystem Advisory Council compiled a list of partner types that can help.

11/18/2022 | Guide

Partner Experience 2022: Vendor Perspective

As a complement to data from IT channel firms, this brief examines vendor viewpoints on partner experience, using interviews with IT executives.

07/27/2022 | Research

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Related Managed Services Blog Posts

7 Ways AI Can Add Value to Your MSP Business

7 Ways AI Can Add Value to Your MSP Business

AI features in sales and marketing, cybersecurity and operations/service delivery can help MSPs stand out—if you know how to leverage them.

May 9, 2024, 12:00 PM By CompTIA Community AI Advisory Council

Strengthening Cybersecurity Together 10 Tips for MSPs_ Clients_ and Vendors to Follow

Strengthening Cybersecurity Together: 10 Tips for MSPs, Clients and Vendors to Follow

Even if you’re a cybersecurity expert, it’s still wise to regularly review your business processes to protect against the latest threats.

Apr 30, 2024, 11:00 AM By Raffi Jamgotchian

Five Questions with Tim Golden

5 Questions with Tim Golden: 2024 CompTIA Community North America Cybersecurity Leadership Award Winner

With more than 30 years in the IT industry, Tim Golden has learned what works and doesn’t work. And he’s happy to share both with the CompTIA Community.

Apr 25, 2024, 11:00 AM By Scott Campbell

FBI Cyber Tips for MSPs Safeguarding Against Emerging Threats

FBI Cybersecurity Tips for MSPs to Safeguard Against Emerging Threats

Learn how to adopt a security mindset from a former FBI cybercrime expert and go from potential victim to victor.

Apr 11, 2024, 12:00 PM By Amanda Scheldt

CompTIA Community Mentors and Mentees Share their Experiences

Empowerment Through Guidance: CompTIA Community Mentors and Mentees Share their Experiences

See what the first cohort of CompTIA mentors and mentees had to say about their experience and learn why it could help your business and career.

Apr 4, 2024, 01:00 PM By Emily Matzelle