Managed Services

Managed services have become so deeply intertwined with all things technology that it’s become more critical than ever to stay on top of the latest research, trends and analysis. Learn how today’s MSPs are leveraging emerging technologies and exploring new growth opportunities to accelerate success.

4 Trends to Help MSPs Maximize Business Opportunities in 2021

Learn four trends MSPs need to know, along with tips and advice to help you evolve your business—based on CompTIA research.

05/05/2021 | Research

Marketing Toolkit for MSPs

CompTIA members get access to the Marketing Toolkit for MSPs, a step-by-step guide with 90+ pages of best practices, templates, resources and more.

07/28/2021 | Toolkit

Trends in Managed Services

The value of managed services to the business of technology cannot be denied. Learn the current trends in managed services.

03/06/2020 | Research

Five Steps for a Successful MSP

CompTIA has identified five steps to ensure success for a managed service. Follow these moves for continued growth in your technology solution provider business.

01/15/2019 | Guide

How to build a successful MSP from scratch

This interactive presentation offers practical advice on how to run a great MSP covering Sales & Marketing, Operations and Building Business Relationships.

12/15/2018 | Video

Understanding the MSP-Vendor Relationship: Wants & Needs

This webinar discusses what makes a successful partner program and what they want and need out of the relationship.

05/31/2017 | Video

Hear from Your Peer: One Millennial’s Journey in Managed Services

Join Nadia Karatsoreos, Community Manager Team Lead at LOGICnow as she interviews Kenneth May, CEO at Swift Chip Inc. about his journey in Managed Services.

01/17/2017 | Webinar

MPS Profitability and Supplies Management

Delivery of supplies into a managed environment is one of the big cost components. This webinar explores the pain points and solutions effectively managing replenishment.

01/10/2017 | Webinar

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6 Steps to Improve Your MSP Business

Related Managed Services Blog Posts


Cybersecurity Advice for MSPs: Keep the Car Doors Locked

When it comes to defending the SMB market, just making sure that your doors are locked can go a long way for managed service providers to prevent most successful cyberattacks.

Oct 5, 2021, 12:00 PM By Jeff Hill


Are You Playing the Marketing Game with a Full Deck?

We know marketing is critical to technology SMBs, but understanding where to start can feel overwhelming. Learn the steps you'll need to take to create your strategic marketing plan.

Sep 24, 2021, 05:02 PM By Emily Matzelle

EMEA 2021 CompTIA 515

10 Reasons Not to Miss the CompTIA EMEA Member & Partner Conference

For the first time in more than 18 months, CompTIA plans to host a live event for members—the EMEA Member and Partner Conference, 6-7 October in London. From new cybersecurity programs to business-building sessions to innovative tech workforce strategies, here are 10 things to check out.

Sep 16, 2021, 09:00 AM By Scott Campbell


Worst-Case Scenario: MSP Shares Harrowing Cyberattack Experience

A ransomware attack is any business's worst nightmare. CompTIA member Jay Tipton recently survived a cyberattack which impacted his company and customers. He shares his experience, what others should expect, and how to manage through the crisis.

Sep 14, 2021, 01:58 PM By Scott Campbell


It’s Hurricane Season, Which Means It’s Disaster Preparedness Season Too

Hurricane Ida is as a reminder to dust off disaster recovery plans and have conversations with customers to make sure you're prepared to help employees, clients—and your own business—in the event of a real emergency.

Aug 31, 2021, 04:59 PM By Scott Campbell