Managed Services

Managed services have become so deeply intertwined with all things technology that it’s become more critical than ever to stay on top of the latest research, trends and analysis. Learn how today’s MSPs are leveraging emerging technologies and exploring new growth opportunities to accelerate success.

4 Trends to Help MSPs Maximize Business Opportunities in 2021

Learn four trends MSPs need to know, along with tips and advice to help you evolve your business—based on CompTIA research.

05/05/2021 | Research

Trends in Managed Services

The value of managed services to the business of technology cannot be denied. Learn the current trends in managed services.

03/06/2020 | Research

Five Steps for a Successful MSP

CompTIA has identified five steps to ensure success for a managed service. Follow these moves for continued growth in your technology solution provider business.

01/15/2019 | Guide

How to build a successful MSP from scratch

This interactive presentation offers practical advice on how to run a great MSP covering Sales & Marketing, Operations and Building Business Relationships.

12/15/2018 | Video

Understanding the MSP-Vendor Relationship: Wants & Needs

This webinar discusses what makes a successful partner program and what they want and need out of the relationship.

05/31/2017 | Video

Hear from Your Peer: One Millennial’s Journey in Managed Services

Join Nadia Karatsoreos, Community Manager Team Lead at LOGICnow as she interviews Kenneth May, CEO at Swift Chip Inc. about his journey in Managed Services.

01/17/2017 | Webinar

MPS Profitability and Supplies Management

Delivery of supplies into a managed environment is one of the big cost components. This webinar explores the pain points and solutions effectively managing replenishment.

01/10/2017 | Webinar

CompTIA Quick Start Guide to Building a Managed Services Sales Team ANZ

Begin a new course for your IT services firm, by making the transition to a managed services organization. Learn how the cloud may change your business model.

11/08/2016 | Guide

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Connect with Managed Service Providers

Join the Managed Services Community

Find peers and leaders from the world of managed services and help us set the bar of what it takes to be best in class and to shape the future in a vendor-neutral environment dedicated to collaboration. Membership in the Managed Services Community is free.

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6 Steps to Improve Your MSP Business

Related Managed Services Blog Posts


How to Automate, Optimize Common MSP Tools and Make Your Business Better

Two members of CompTIA's Managed Services Community completed a series of videos to help MSPs get more from their RMM, PSA and other tools, including next-level automation, accounting, sales opportunities, and more. Check them out and don't forget to subscribe to the CompTIA Connect YouTube channel.

Apr 6, 2021, 01:00 PM By Scott Campbell


7 Tips to Successful Solution Selling: Become the Business Advisor Your Customer Needs

There’s a big difference between selling technology and helping customers solve business problems. As MSPs focus more on “solution selling” they need to evolve their businesses. A panel of MSP experts discussed their experiences and how to set up for long-term success. Here are their tips.

Mar 17, 2021, 06:10 PM By Scott Campbell

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Advance the Business of Technology with CompTIA Membership

Becoming CompTIA member means access to perks, discounts, and a variety of other benefits. But it's so much more than that: CompTIA membership is the first step on your journey to help advance the business of technology and make your mark on the industry. Find out how.

Feb 26, 2021, 12:31 PM By Emily Matzelle


From Building a Channel to YouTube Series: 10 Initiatives We're Excited About in 2021

It’s time to look forward—to better times, new beginnings, and a brighter future. For CompTIA, 2021 means focusing on initiatives, resources and projects that bring more value to members and the IT industry. Here’s what to expect.

Jan 5, 2021, 05:33 PM By Scott Campbell


Industry Insights: Top 10 Technology Business Resources for 2020

It was a busy year for CompTIA’s communities, Industry Advisory Councils, and research team. The content produced this year includes an impressive assortment of infographics, guides, reports, and more—all to helping tech companies grow their business advance amid a global pandemic.

Dec 17, 2020, 03:44 PM By CompTIA