Managed Services

Managed services have become so deeply intertwined with all things technology that it’s become more critical than ever to stay on top of the latest research, trends and analysis. Learn how today’s MSPs are leveraging emerging technologies and exploring new growth opportunities to accelerate success.

Partner Experience Trends 2022 Research Brief

The study data, sampled from 400 US-based IT businesses, reflects attitudes about vendor-partner relationships today and provides insights into the weight channel firms place on superior partner experience.

07/05/2022 | Research

Cybersecurity Guidebook for MSPs: Best Practices for Protecting Clients

The Cybersecurity Guidebook for MSPs provides a practical approach to various cybersecurity topics that most cybersecurity practitioners face daily.

09/26/2024 | Guide

The CompTIA Community MSP Guidebook: Cultivating a Culture of Process Efficiency

The CompTIA MSP Guidebook helps MSPs transform their business and culture by identifying areas of improvement, best practices and more.

01/08/2024 | Whitepaper

Understanding Decentralized Digital Identity & Self-Sovereignty

Understanding decentralized digital identity is important for MSPs serving financial services, healthcare, government, education and e-commerce.

08/17/2023 | Whitepaper

MSP Checklist: Factors to Consider When Selecting a SaaS Vendor

CompTIA's SaaS Ecosystem Industry Advisory Council put together a list of key factors to consider when evaluating vendors, including security considerations, time to value, integrations, and more.

07/26/2023 | Guide

2023 State of City and County IT National Survey

This annual survey looks at the management and priority issues impacting local government IT.

05/05/2023 | Research

State of the Channel 2023 Early Access

CompTIA’s State of the Channel 2023 provides an in-depth look at the evolution of the channel, the state of partner-vendor relationships, opportunities and challenges ahead for MSPs, the health of the channel workforce and more.

03/10/2023 | Article

11 Channel Partner Types for SaaS Companies: How to Pick the Best One(s)

Choosing the right channel partners can be hard for vendors. CompTIA’s SaaS Ecosystem Advisory Council compiled a list of partner types that can help.

11/18/2022 | Guide

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Related Managed Services Blog Posts

Business Tips to Survive a Natural Disaster (Part 1 Managing Employees) (Updated 92724)

Business Tips to Survive a Natural Disaster, Part 1: Managing Employees

Guiding a business through a natural disaster is extremely stressful for management, employees and customers. But if you take the proper precautions, plan out a strategy, and rely on everything around you, you can not only survive, but thrive.

Sep 26, 2024, 05:00 PM By Scott Campbell

Hurricane Helene

It’s Hurricane Season, Which Means It’s Disaster Preparedness Season Too

It's hurricane season, which serves as a reminder to MSPs to dust off disaster recovery plans to make sure you're prepared to help employees, clients—and your own business—in the event of a real emergency.

Sep 26, 2024, 04:56 PM By Scott Campbell

Engines for Innovation How IT Communities Can Drive Success

Engines for Innovation: How IT Communities Can Drive Success

Openness, inclusivity, collaboration and encouragement are important components of how an IT community can foster a culture of innovation.

Sep 26, 2024, 11:00 AM By Hannah O’Donnell

How and Why MSPs Need to Master Vendor Relationships

How and Why MSPs Need to Master Vendor Relationships

Mastering vendor partnerships isn’t just about saving money or making sure everything runs smoothly. It’s about setting your MSP up for long-term success.

Sep 12, 2024, 11:00 AM By Jennifer Oladipo

How to Find the Best Way to Market Your MSP Business

How to Find the Best Way to Market Your MSP Business

Is it better for MSPs to build in-house marketing or use external resources? Both sides have benefits and challenges, say IT channel leaders.

Sep 3, 2024, 01:12 PM By Scott Campbell