Managing Your Business

Technology is changing the way that business is conducted, between industries, companies, and individuals—making it critically important to stay on top of the latest innovations, buying trends and business models in order to accelerate success. Use these resources to find new ways to grow your business, expand your reach, and keep your team engaged.

Marketing Toolkit for MSPs

CompTIA members get access to the Marketing Toolkit for MSPs, a step-by-step guide with 90+ pages of best practices, templates, resources and more.

07/28/2021 | Toolkit

The CompTIA Community MSP Guidebook: Cultivating a Culture of Process Efficiency

The CompTIA MSP Guidebook helps MSPs transform their business and culture by identifying areas of improvement, best practices and more.

01/08/2024 | Whitepaper

Understanding Decentralized Digital Identity & Self-Sovereignty

Understanding decentralized digital identity is important for MSPs serving financial services, healthcare, government, education and e-commerce.

08/17/2023 | Whitepaper

MSP Checklist: Factors to Consider When Selecting a SaaS Vendor

CompTIA's SaaS Ecosystem Industry Advisory Council put together a list of key factors to consider when evaluating vendors, including security considerations, time to value, integrations, and more.

07/26/2023 | Guide

Ethically Operationalizing AI and Machine Learning

As artificial intelligence (AI) and machine learning continue to make inroads in business, it’s critical to consider the ethics in anyoperational processes. From bias to privacy to data provenance to accuracy, there many facets to consider.

06/14/2023 | Whitepaper

11 Channel Partner Types for SaaS Companies: How to Pick the Best One(s)

Choosing the right channel partners can be hard for vendors. CompTIA’s SaaS Ecosystem Advisory Council compiled a list of partner types that can help.

11/18/2022 | Guide

Legal Resources for Tech SMBs

Guidance from legal experts is an essential investment for tech SMBs. CompTIA Members can use this guide to jumpstart your legal foundation.

11/14/2022 | Guide

What Is Web 3? Here Are 5 Core Values

Web 3 is the third generation of the World Wide Web, structured around five core values, according to CompTIA's Blockchain Advisory Council.

10/26/2022 | Infographic

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Tips to Manage Your Business

Watch Now: Grow Your Tech Business

In this series of six videos, we share tips to help you grow your IT business—from assessing and outsourcing to hiring and retaining great talent to branding and marketing your IT business.

Listen Now: BizTech Podcast

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Industry leaders from CompTIA communities and councils discuss challenges and opportunities, strategies for success, leading and emerging technologies, and what it all means for your customers and your business.

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Related Managing Your Business Blog Posts

How to Overcome Customer Sales Objections

How to Overcome Sales Objections

Acknowledging a customer’s concerns and finding the source of their problem can help you keep the conversation going—and win the deal.

May 16, 2024, 11:00 AM By Scott Campbell

Your Guide to ChannelCon Education Tracks

Your Guide to ChannelCon Education Tracks

CompTIA ChannelCon offers four educational tracks designed to meet your needs. Explore each track and plan your experience accordingly!

May 14, 2024, 11:00 AM By Emily Matzelle

7 Ways AI Can Add Value to Your MSP Business

7 Ways AI Can Add Value to Your MSP Business

AI features in sales and marketing, cybersecurity and operations/service delivery can help MSPs stand out—if you know how to leverage them.

May 9, 2024, 12:00 PM By CompTIA Community AI Advisory Council

The Importance of Realistic Tabletop Exercises(1)

The Importance of Realistic Tabletop Exercises

Learn why tabletop exercises are beneficial to your organization and how you can create them.

May 7, 2024, 11:00 AM By Ashley Watters

Delivering Exceptional Customer Service(1)

Deliver Better Customer Experiences by Building Brand Super Fans

Delivering exceptional customer service is all about remembering the role you play in sharing client success—and making great on the promises of service.

May 2, 2024, 11:00 AM By Amanda Scheldt