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In this series of six videos, we share tips to help you grow your IT business—from assessing and outsourcing to hiring and retaining great talent to branding and marketing your IT business.
Industry leaders from CompTIA communities and councils discuss challenges and opportunities, strategies for success, leading and emerging technologies, and what it all means for your customers and your business.
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Customer referrals can give your business a big boost—with less time and effort needed compared to other lead sources. Zomentum’s Shannon Mayer shares three tips on how to get your clients to help accelerate your success.
May 4, 2021, 01:00 PM By Shannon Mayer
Cyber incidents are like home break-ins: We need to know how someone gained entrance, where they went, what they took, how they left, and could they come back. That understanding will help reframe discussions to focus on a proper response.
Apr 29, 2021, 01:00 PM By MJ Shoer
The STIR/SHAKEN framework will change how businesses are able to contact consumers in the U.S., especially those that rely on automated calls to share critical information, according to several telecommunications leaders. Service providers should have a plan in place before June 30.
Apr 21, 2021, 05:34 PM By Scott Campbell
Two members of CompTIA's Managed Services Community completed a series of videos to help MSPs get more from their RMM, PSA and other tools, including next-level automation, accounting, sales opportunities, and more. Check them out and don't forget to subscribe to the CompTIA Connect YouTube channel.
Apr 6, 2021, 01:00 PM By Scott Campbell
There’s a big difference between selling technology and helping customers solve business problems. As MSPs focus more on “solution selling” they need to evolve their businesses. A panel of MSP experts discussed their experiences and how to set up for long-term success. Here are their tips.
Mar 17, 2021, 06:10 PM By Scott Campbell
Cybersecurity, emerging technology, solution selling, and workforce dynamics are the key trends tech firms should be embracing, according to Nancy Hammervik, executive vice president of industry relations at CompTIA, and CEO of the CompTIA Tech Career Academy, who kicked off the virtual 2021 CompTIA Communities and Councils Forum.
Mar 16, 2021, 07:14 PM By Louisa Fitzgerald
Running a successful tech business isn’t easy. Business owners and executives must build a growth strategy, expand their customer base and nurture their employees. The good news is that CompTIA is in your corner. As a member, we can help your managed service provider, vendor, consultancy or solution provider business grow and succeed. Here's how.
Mar 5, 2021, 01:57 PM By Emily Matzelle