Managing Your Business

Technology is changing the way that business is conducted, between industries, companies, and individuals—making it critically important to stay on top of the latest innovations, buying trends and business models in order to accelerate success. Use these resources to find new ways to grow your business, expand your reach, and keep your team engaged.

Tech Vendor Guidebook: Best Practices for Successful Channel Programs

Want to maximize your value with channel partners? The Tech Vendor Guidebook: Best Practices for Successful Channel Programs has the answers.

06/07/2024 | Guide

Cybersecurity Guidebook for MSPs: Best Practices for Protecting Clients

The Cybersecurity Guidebook for MSPs provides a practical approach to various cybersecurity topics that most cybersecurity practitioners face daily.

09/26/2024 | Guide

The CompTIA Community MSP Guidebook: Cultivating a Culture of Process Efficiency

The CompTIA MSP Guidebook helps MSPs transform their business and culture by identifying areas of improvement, best practices and more.

01/08/2024 | Whitepaper

Understanding Decentralized Digital Identity & Self-Sovereignty

Understanding decentralized digital identity is important for MSPs serving financial services, healthcare, government, education and e-commerce.

08/17/2023 | Whitepaper

MSP Checklist: Factors to Consider When Selecting a SaaS Vendor

CompTIA's SaaS Ecosystem Industry Advisory Council put together a list of key factors to consider when evaluating vendors, including security considerations, time to value, integrations, and more.

07/26/2023 | Guide

Ethically Operationalizing AI and Machine Learning

As artificial intelligence (AI) and machine learning continue to make inroads in business, it’s critical to consider the ethics in anyoperational processes. From bias to privacy to data provenance to accuracy, there many facets to consider.

06/14/2023 | Whitepaper

11 Channel Partner Types for SaaS Companies: How to Pick the Best One(s)

Choosing the right channel partners can be hard for vendors. CompTIA’s SaaS Ecosystem Advisory Council compiled a list of partner types that can help.

11/18/2022 | Guide

Legal Resources for Tech SMBs

Guidance from legal experts is an essential investment for tech SMBs. CompTIA Members can use this guide to jumpstart your legal foundation.

11/14/2022 | Guide

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Tips to Manage Your Business

Watch Now: Grow Your Tech Business

In this series of six videos, we share tips to help you grow your IT business—from assessing and outsourcing to hiring and retaining great talent to branding and marketing your IT business.

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Industry leaders from CompTIA communities and councils discuss challenges and opportunities, strategies for success, leading and emerging technologies, and what it all means for your customers and your business.

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Building Effective Tabletop Exercises

Learn how to create relevant and impactful tabletop exercises for your clients.

Oct 3, 2024, 11:00 AM By Emily Matzelle

Business Tips to Survive a Natural Disaster (Part 2 Managing Customers)

Business Tips to Survive a Natural Disaster, Part 2: Managing Customers

It’s important for solution providers to take care of customers after a disaster—some will need more guidance, some will be patient—but all will turn to their trusted business and IT advisors to get them through the experience.

Sep 27, 2024, 04:46 PM By Scott Campbell

Business Tips to Survive a Natural Disaster (Part 1 Managing Employees) (Updated 92724)

Business Tips to Survive a Natural Disaster, Part 1: Managing Employees

Guiding a business through a natural disaster is extremely stressful for management, employees and customers. But if you take the proper precautions, plan out a strategy, and rely on everything around you, you can not only survive, but thrive.

Sep 26, 2024, 05:00 PM By Scott Campbell

Hurricane Helene

It’s Hurricane Season, Which Means It’s Disaster Preparedness Season Too

It's hurricane season, which serves as a reminder to MSPs to dust off disaster recovery plans to make sure you're prepared to help employees, clients—and your own business—in the event of a real emergency.

Sep 26, 2024, 04:56 PM By Scott Campbell

Engines for Innovation How IT Communities Can Drive Success

Engines for Innovation: How IT Communities Can Drive Success

Openness, inclusivity, collaboration and encouragement are important components of how an IT community can foster a culture of innovation.

Sep 26, 2024, 11:00 AM By Hannah O’Donnell