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April 6, 2021 by Scott Campbell
Two members of CompTIA's Managed Services Community completed a series of videos to help MSPs get more from their RMM, PSA and other tools, including next-level automation, accounting, sales opportunities, and more. Check them out and don't forget to subscribe to the CompTIA Connect YouTube channel.
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March 17, 2021 by Scott Campbell
There’s a big difference between selling technology and helping customers solve business problems. As MSPs focus more on “solution selling” they need to evolve their businesses. A panel of MSP experts discussed their experiences and how to set up for long-term success. Here are their tips.
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March 16, 2021 by Louisa Fitzgerald
Cybersecurity, emerging technology, solution selling, and workforce dynamics are the key trends tech firms should be embracing, according to Nancy Hammervik, executive vice president of industry relations at CompTIA, and CEO of the CompTIA Tech Career Academy, who kicked off the virtual 2021 CompTIA Communities and Councils Forum.
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March 5, 2021 by Emily Matzelle
Running a successful tech business isn’t easy. Business owners and executives must build a growth strategy, expand their customer base and nurture their employees. The good news is that CompTIA is in your corner. As a member, we can help your managed service provider, vendor, consultancy or solution provider business grow and succeed. Here's how.
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February 26, 2021 by Emily Matzelle
Becoming CompTIA member means access to perks, discounts, and a variety of other benefits. But it's so much more than that: CompTIA membership is the first step on your journey to help advance the business of technology and make your mark on the industry. Find out how.
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February 23, 2021 by CompTIA
CompTIA's Communities & Councils Forum is a great chance to network with peers and learn more about the technologies, topics and trends that matter to you most. Here are 10 things you shouldn’t miss from this year’s meetings on March 16-17:
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February 19, 2021 by Kelly Stone
With the rise of remote working and permanence of online events, your social media presence and how you use social media for business has never been more important. Here are five simple steps you can take today to put social media to work for you.
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February 18, 2021 by MJ Shoer
Successful cyber strategies shouldn't be based on what you can do to prevent an attack, but on what to do when you know you've been attacked and what the extent of that attack was. In other words, assume you will be attacked and that the attack will be successful.
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February 12, 2021 by Scott Campbell
CompTIA’s Channel Development Advisory Council has developed a Channel Readiness Assessment tool to help tech vendors gauge their channel prowess, what their strengths and weaknesses are, as well as provide actionable advice to improve.
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January 28, 2021 by Scott Campbell
As the son of a small-business owner and a 30-year-veteran in the IT industry, Bob Stegner has learned how to be—and stay—successful. Check out the highlights from the first three episodes of his new YouTube series for CompTIA’s, “Universal Truths from the Son of an SMB.”
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January 19, 2021 by Louisa Fitzgerald
While the CompTIA Tech Town Index can help IT pros identify where their skills are in demand, what does it mean for tech companies and other professionals working in the business of technology? CompTIA members discuss what living in a Tech Town has meant for their careers and businesses.
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January 7, 2021 by Scott Campbell
Leaders of CompTIA's new Cybersecurity Advisory Council were asked what their goals were for 2021 and what cyber trends CompTIA members—and all tech companies—should follow in the new year. Here’s what they had to say.
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January 5, 2021 by Scott Campbell
It’s time to look forward—to better times, new beginnings, and a brighter future. For CompTIA, 2021 means focusing on initiatives, resources and projects that bring more value to members and the IT industry. Here’s what to expect.
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December 22, 2020 by MJ Shoer
As the dust settles on the Solar Winds Orion cyberattack, it's clear that the IT industry needs to take the next step and band together, sharing threat intelligence and cyber best practices to avoid similar hacks in the future.
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December 18, 2020 by CompTIA
In 2020, all businesses were required to respond to new and unprecedented challenges. As we approach the new year, technology companies should focus on cybersecurity; diversity, equity and inclusion; selling solutions; and enabling trusted and safe workplaces, among other things.
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December 17, 2020 by CompTIA
It was a busy year for CompTIA’s communities, Industry Advisory Councils, and research team. The content produced this year includes an impressive assortment of infographics, guides, reports, and more—all to helping tech companies grow their business advance amid a global pandemic.
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December 15, 2020 by CompTIA
This year’s list of CompTIA’s top technology business blogs demonstrates how the tech industry responded to the pandemic, how our businesses pivoted in the midst of unprecedented chaos and change, and, ultimately, how we’ve emerged tougher and more resilient.
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December 11, 2020 by Seth Robinson
Heading into 2021, there are four different models that are either well established or well positioned for future growth in the tech industry: consulting, value-added reselling, managed services, and solution building.
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December 8, 2020 by Scott Campbell
What does an ideal channel partner look like? There is no right answer—and that’s OK. Solution providers, MSPs, integrators of all shapes and sizes can add value to a tech vendor's business with the right plan, programs, and personnel.
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December 3, 2020 by Scott Campbell
Building a broad, deep of talent partners requires a well-thought-out strategy because partners come in all shapes and sizes and treating them all equally is likely to end up frustrating you, your partners, and ultimately your customers.
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December 1, 2020 by Stephanie Morgan
The COVID-19 pandemic has brought about seismic shifts in the global economy leaving many tech leaders struggling to transform their organizations. This lesson in the value of agility drives home the need for a workforce that continues to upskill, evolve, and drive innovation.
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November 12, 2020 by Scott Campbell
As MSPs increasingly become the focus of hackers and ransomware attacks, some are finding that even being associated as an MSP doesn’t carry the same cachet it once did. So they're forging new identities.
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October 29, 2020 by Scott Campbell
Now’s the time for solution providers—and any tech company—to learn how emerging technologies can be integrated into current offerings and solve customers’ real-world business problems.
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October 20, 2020 by Kristen Short
As channel organizations budget for 2021, how will the economic recession influence customer investments in IT services, solutions and products? How can MSPs, solution providers and vendors maintain and grow their customer base? A strong customer experience (CX) holds the key.
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October 15, 2020 by Kristen Short
COVID-19 prompted IT companies to rethink more broadly how they approach customer acquisition, engagement and support, according to IT leaders in a “Surviving and Thriving” panel at CompTIA's 2020 EMEA Member and Partner Conference.
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