Managing Your Business Posts


  • Experience Necessary: How Customer and Partner Relationships Are Changing Business Forever

    July 22, 2021 by Scott Campbell
    Tech vendors creating a positive experience for channel partners is becoming a big focus due to evolving business models, possibly accelerated by the global pandemic, and is probably overdue, according to CompTIA's upcoming 9th State of the Channel research report. Learn more during ChannelCon Online 2021.
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  • Cloud Playbook Brings Tools, Insights to SaaS Vendors, Solution Providers

    July 16, 2021 by Scott Campbell
    CompTIA’s Business Applications Advisory Council has created a Cloud Applications Playbook, a resource targeted to help SaaS vendors and solution providers be more successful in the cloud—and with each other.
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  • From Buying or Selling a Company to Finding a New Vendor Partner: More ‘Universal Truths’ Faced by SMBs Today

    July 15, 2021 by Scott Campbell
    It’s important for tech companies of all sizes to remember were all small businesses at some point, says Bob Stegner, host of CompTIA’s Universal Truths from the Son of an SMB YouTube series. Watch the latest episodes to learn how to best service small-business customers and ensure your own long-term success.
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  • The Rise of the Ecosystem Mindset: Four Ideas for Partner Success

    July 13, 2021 by Rob Reynolds
    Ecosystems are increasing and restructuring at pace, resulting in us needing a new ‘ecosystem mindset’. Rob Reynolds’ 360-degree view of the partner world highlights that no one partner can build the entire technology stack. This important route to market needs a shift from technology push to a strategic dialogue, sharing information, and building joint value propositions that bring both organisations’ strengths to the end customer – regardless of partner size.
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  • At the Ready: Tech Community Responds in Force After Kaseya Ransomware Attack

    July 9, 2021 by MJ Shoer
    Just as US businesses were closing down for the July 4 long holiday weekend, the REvil ransomware group attacked—impacting the MSP community more directly than any previous incident. Sadly, it was an inevitable attack, one that many cyber experts have been expecting. The other shoe finally dropped, and tech companies came to help.
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  • How to Keep Your Sales Pipeline From Getting Stagnant

    July 8, 2021 by Alisa Kunz
    Prospecting and nurturing leads is neither fun nor glamorous, but it’s one of the key stages in building your managed services business. Here are some important tips and reminders to help keep your sales pipeline flowing.
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  • It’s Time for a Legal Checkup

    July 6, 2021 by Emily Matzelle
    Taking care of yourself means seeing your doctor regularly. Are you applying that same level of care to your business? If it’s time for a legal checkup, CompTIA’s new toolkit, Legal Resources for Tech SMBs, is the prescription.
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  • Exploring the Technology Buyer’s Journey, One Step at a Time

    June 25, 2021 by Scott Campbell
    A solution provider’s ability to understand the buyer’s journey—and provide value at each step along the way—is critical to customer success in today’s market. Learn more about the 17 steps a customer takes and the roles that tech vendors, distributors, and solution providers play at each one.
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  • Enhance Your Sales, Marketing or Cybersecurity Skills: Get 1:1 Time with an Industry Genius

    June 21, 2021 by Scott Campbell
    When it comes to analyzing your team’s sales compensation plans, or figuring out where your latest marketing campaign went awry, or what new security tools could help you protect your clients, wouldn’t it be great to ask a genius? CompTIA corporate members will get that chance leading into ChannelCon, Aug. 3-4.
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  • How Channel-Ready Are Tech Vendors? Initial Assessment Results Say...

    June 17, 2021 by Scott Campbell
    Selling through solution providers is an extremely efficient route to market for tech vendors, but success is often predicated on knowing how to sell through the IT channel—why you want to do it, where to find the best partners, and when to use them. That, it turns out, is not so simple.
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  • 6 Investments That Can Have a Big Impact on Your MSP Business

    June 15, 2021 by Ryan Walsh
    MSPs adapting to the evolving market have a good chance to come out of the pandemic stronger than before. To do so, they must be strategic in their efforts and commit to investing in their company. Focusing on improving the following six key areas will enable substantial growth post-pandemic, says Pax8's Ryan Walsh.
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  • What Can Businesses Do to Fill the Cybersecurity Talent Shortage?

    June 11, 2021 by Reese Jones
    With cybersecurity threats increasing and worsening, the need to fill the gap becomes extremely dire. But what steps have been taken so far and what else can be done? Tech companies need to take more proactive steps to help solve the problem.
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  • 7 Do’s and Don’ts to Consider When Selling Your IT Services Company

    June 1, 2021 by Zack Miller
    Whether you’re ready to sell your IT services business tomorrow or in three years, there are some guidelines worth considering sooner rather than later. Understanding the “do’s and don’ts” can help prepare your business for a clean, value-maximizing sale, while avoiding the horrors of a broken deal.
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  • Translating MSP Trends into MSP Opportunity

    May 27, 2021 by Louisa Fitzgerald
    MSPs must continue to evolve in order to stay competitive. Learn how your technology business can drive growth with new opportunities based on 2021 trends in managed services.
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  • Break the Bottleneck: Helping Businesses Along Their Maturity Journey

    May 25, 2021 by Rex Frank
    When a company has less than10 people, the owner is usually aware of everything going on—and so is everyone else. But that will change as the business grows, and leaders need to follow the right steps to ensure a smooth journey to maturity.
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  • 10 Tips to Help Your Cybersecurity Staff Avoid Burnout

    May 11, 2021 by Scott Campbell
    There's never been more pressure on cybersecurity teams to help businesses remediate ransomware and other cyber incidents. We asked cyber leaders and members of the CompTIA ISAO to share how they keep their security teams satisfied—and successful.
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  • 3 Ways to Increase Customer Referrals and Boost Your Business

    May 4, 2021 by Shannon Mayer
    Customer referrals can give your business a big boost—with less time and effort needed compared to other lead sources. Zomentum’s Shannon Mayer shares three tips on how to get your clients to help accelerate your success.
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  • The Cybersecurity Conversation is Changing

    April 29, 2021 by MJ Shoer
    Cyber incidents are like home break-ins: We need to know how someone gained entrance, where they went, what they took, how they left, and could they come back. That understanding will help reframe discussions to focus on a proper response.
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  • FCC’s Anti-Robocall Deadline is Approaching: What it Means for Carriers, Service Providers and Consumers

    April 21, 2021 by Scott Campbell
    The STIR/SHAKEN framework will change how businesses are able to contact consumers in the U.S., especially those that rely on automated calls to share critical information, according to several telecommunications leaders. Service providers should have a plan in place before June 30.
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  • How to Automate, Optimize Common MSP Tools and Make Your Business Better

    April 6, 2021 by Scott Campbell
    Two members of CompTIA's Managed Services Community completed a series of videos to help MSPs get more from their RMM, PSA and other tools, including next-level automation, accounting, sales opportunities, and more. Check them out and don't forget to subscribe to the CompTIA Connect YouTube channel.
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  • 7 Tips to Successful Solution Selling: Become the Business Advisor Your Customer Needs

    March 17, 2021 by Scott Campbell
    There’s a big difference between selling technology and helping customers solve business problems. As MSPs focus more on “solution selling” they need to evolve their businesses. A panel of MSP experts discussed their experiences and how to set up for long-term success. Here are their tips.
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  • 4 Pillars to Build Your Tech Business in 2021

    March 16, 2021 by Louisa Fitzgerald
    Cybersecurity, emerging technology, solution selling, and workforce dynamics are the key trends tech firms should be embracing, according to Nancy Hammervik, executive vice president of industry relations at CompTIA, and CEO of the CompTIA Tech Career Academy, who kicked off the virtual 2021 CompTIA Communities and Councils Forum.
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  • Advance Your Tech Business with CompTIA Membership

    March 5, 2021 by Emily Matzelle
    Running a successful tech business isn’t easy. Business owners and executives must build a growth strategy, expand their customer base and nurture their employees. The good news is that CompTIA is in your corner. As a member, we can help your managed service provider, vendor, consultancy or solution provider business grow and succeed. Here's how.
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  • Advance the Business of Technology with CompTIA Membership

    February 26, 2021 by Emily Matzelle
    Becoming CompTIA member means access to perks, discounts, and a variety of other benefits. But it's so much more than that: CompTIA membership is the first step on your journey to help advance the business of technology and make your mark on the industry. Find out how.
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  • 10 Things You Don’t Want to Miss at CCF 2021

    February 23, 2021 by CompTIA
    CompTIA's Communities & Councils Forum is a great chance to network with peers and learn more about the technologies, topics and trends that matter to you most. Here are 10 things you shouldn’t miss from this year’s meetings on March 16-17:
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