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October 15, 2021 by Roger Hughlett
Tech is a booming industry with growing importance in any given economy, but it also suffers from a large skills shortage at a time when a low proportion of women are entering and staying in the field. Dr. Anne-Marie Imafidon outlined four principles to lead to stronger and more diverse organizations at CompTIA's EMEA Member and Partner Conference.
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October 14, 2021 by Raffi Jamgotchian
Managing your cybersecurity solutions portfolio requires a measured approach, lest you develop a bloated solutions stack and even worse for MSPs, margin squeeze. Following a proven security framework can help you set the right course.
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October 7, 2021 by Scott Campbell
A new partnership with SecurityScorecard provides CompTIA ISAO users with a risk rating grade for their companies’ cybersecurity proficiency, allowing them to tout a high grade, or work to improve where they may be struggling.
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October 6, 2021 by Scott Campbell
It’s OK if your road to success takes an unexpected turn, especially if you’re the one choosing to make that turn, MSP speakers said during a session at CompTIA’s Member and Partner Conference in London.
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October 5, 2021 by Jeff Hill
When it comes to defending the SMB market, just making sure that your doors are locked can go a long way for managed service providers to prevent most successful cyberattacks.
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September 30, 2021 by CompTIA AI Advisory Council
Artificial intelligence provides a tremendous opportunity to strengthen your business—and your customer’s business—but it takes foresight, discipline, and a plan to make it happen.
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September 24, 2021 by Emily Matzelle
We know marketing is critical to technology SMBs, but understanding where to start can feel overwhelming. Learn the steps you'll need to take to create your strategic marketing plan.
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September 21, 2021 by Scott Campbell
When it comes to analyzing your team’s sales compensation plans, or figuring out where your latest marketing campaign went awry, or what new security tools could help you protect your clients, wouldn’t it be great to ask a genius? CompTIA corporate members will get that chance leading into the EMEA Member and Partner Conference, 6-7 October.
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September 16, 2021 by Scott Campbell
For the first time in more than 18 months, CompTIA plans to host a live event for members—the EMEA Member and Partner Conference, 6-7 October in London. From new cybersecurity programs to business-building sessions to innovative tech workforce strategies, here are 10 things to check out.
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September 14, 2021 by Scott Campbell
A ransomware attack is any business's worst nightmare. CompTIA member Jay Tipton recently survived a cyberattack which impacted his company and customers. He shares his experience, what others should expect, and how to manage through the crisis.
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August 31, 2021 by Scott Campbell
Hurricane Ida is as a reminder to dust off disaster recovery plans and have conversations with customers to make sure you're prepared to help employees, clients—and your own business—in the event of a real emergency.
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August 26, 2021 by Eric Anthony
MSPs have two jobs: keeping a client productive and protecting its data. In today’s climate, an MSP’s data governance expertise and experience are critical to doing both—and could be a real competitive advantage in the market.
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August 24, 2021 by Ashley Watters
With increased risks, shifting work paradigms and attacks originating in the IT supply chain, MSPs face more pressure than ever to ensure due diligence. Their defenses should begin with resiliency conversations, self reflection and incident response planning.
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August 19, 2021 by Scott Campbell
Technologists often try to explain complex security ideas to those without technical backgrounds. That’s a failing proposition, said Theresa Payton, CEO of Fortalice Solutions, at ChannelCon Online. We need to change the way we explain what’s happening, how we aim to fix it, and why the customer should care.
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August 17, 2021 by Emily Matzelle
While most MSPs understand the importance of marketing, they often don’t have the time or resources to make it happen. But strategic marketing can improve the customer experience, set you apart from the competition, and ultimately, translate to business growth.
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August 5, 2021 by Emily Matzelle
If you couldn’t attend ChannelCon Online this year, you still have the chance to explore. We’ve captured it all and it’s available on-demand. To get you started, here are 10 things we encourage you to check out in the spirit of exploration and discovery!
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August 4, 2021 by Scott Campbell
Members of CompTIA's Industry Advisory Council explain how their respective emerging technologies helped to transform workforces over the last 18 months, and what still lies ahead.
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July 29, 2021 by Emily Matzelle
As a technology solution provider, choosing a legal representative can be a complex process, but it is one of the most important investments you can make in your business. Here’s how to get started.
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July 27, 2021 by Scott Campbell
MSPs are smart to look at cybersecurity insurance, but coverage is only as strong as your specific policy. Here are 10 things that MSPs should know to protect themselves and their customers, according to members of the CompTIA Information Sharing and Analysis Organization (ISAO) and other cyber insurance experts.
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July 22, 2021 by Scott Campbell
Tech vendors creating a positive experience for channel partners is becoming a big focus due to evolving business models, possibly accelerated by the global pandemic, and is probably overdue, according to CompTIA's upcoming 9th State of the Channel research report. Learn more during ChannelCon Online 2021.
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July 16, 2021 by Scott Campbell
CompTIA’s Business Applications Advisory Council has created a Cloud Applications Playbook, a resource targeted to help SaaS vendors and solution providers be more successful in the cloud—and with each other.
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July 15, 2021 by Scott Campbell
It’s important for tech companies of all sizes to remember were all small businesses at some point, says Bob Stegner, host of CompTIA’s Universal Truths from the Son of an SMB YouTube series. Watch the latest episodes to learn how to best service small-business customers and ensure your own long-term success.
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July 13, 2021 by Rob Reynolds
Ecosystems are increasing and restructuring at pace, resulting in us needing a new ‘ecosystem mindset’. Rob Reynolds’ 360-degree view of the partner world highlights that no one partner can build the entire technology stack. This important route to market needs a shift from technology push to a strategic dialogue, sharing information, and building joint value propositions that bring both organisations’ strengths to the end customer – regardless of partner size.
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July 9, 2021 by MJ Shoer
Just as US businesses were closing down for the July 4 long holiday weekend, the REvil ransomware group attacked—impacting the MSP community more directly than any previous incident. Sadly, it was an inevitable attack, one that many cyber experts have been expecting. The other shoe finally dropped, and tech companies came to help.
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July 8, 2021 by Alisa Kunz
Prospecting and nurturing leads is neither fun nor glamorous, but it’s one of the key stages in building your managed services business. Here are some important tips and reminders to help keep your sales pipeline flowing.
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