-
July 22, 2021 by Scott Campbell
Tech vendors creating a positive experience for channel partners is becoming a big focus due to evolving business models, possibly accelerated by the global pandemic, and is probably overdue, according to CompTIA's upcoming 9th State of the Channel research report. Learn more during ChannelCon Online 2021.
Full story
-
July 16, 2021 by Scott Campbell
CompTIA’s Business Applications Advisory Council has created a Cloud Applications Playbook, a resource targeted to help SaaS vendors and solution providers be more successful in the cloud—and with each other.
Full story
-
July 15, 2021 by Scott Campbell
It’s important for tech companies of all sizes to remember were all small businesses at some point, says Bob Stegner, host of CompTIA’s Universal Truths from the Son of an SMB YouTube series. Watch the latest episodes to learn how to best service small-business customers and ensure your own long-term success.
Full story
-
July 13, 2021 by Rob Reynolds
Ecosystems are increasing and restructuring at pace, resulting in us needing a new ‘ecosystem mindset’. Rob Reynolds’ 360-degree view of the partner world highlights that no one partner can build the entire technology stack. This important route to market needs a shift from technology push to a strategic dialogue, sharing information, and building joint value propositions that bring both organisations’ strengths to the end customer – regardless of partner size.
Full story
-
July 9, 2021 by MJ Shoer
Just as US businesses were closing down for the July 4 long holiday weekend, the REvil ransomware group attacked—impacting the MSP community more directly than any previous incident. Sadly, it was an inevitable attack, one that many cyber experts have been expecting. The other shoe finally dropped, and tech companies came to help.
Full story
-
July 8, 2021 by Alisa Kunz
Prospecting and nurturing leads is neither fun nor glamorous, but it’s one of the key stages in building your managed services business. Here are some important tips and reminders to help keep your sales pipeline flowing.
Full story
-
July 6, 2021 by Emily Matzelle
Taking care of yourself means seeing your doctor regularly. Are you applying that same level of care to your business? If it’s time for a legal checkup, CompTIA’s new toolkit, Legal Resources for Tech SMBs, is the prescription.
Full story
-
June 25, 2021 by Scott Campbell
A solution provider’s ability to understand the buyer’s journey—and provide value at each step along the way—is critical to customer success in today’s market. Learn more about the 17 steps a customer takes and the roles that tech vendors, distributors, and solution providers play at each one.
Full story
-
June 21, 2021 by Scott Campbell
When it comes to analyzing your team’s sales compensation plans, or figuring out where your latest marketing campaign went awry, or what new security tools could help you protect your clients, wouldn’t it be great to ask a genius? CompTIA corporate members will get that chance leading into ChannelCon, Aug. 3-4.
Full story
-
June 17, 2021 by Scott Campbell
Selling through solution providers is an extremely efficient route to market for tech vendors, but success is often predicated on knowing how to sell through the IT channel—why you want to do it, where to find the best partners, and when to use them. That, it turns out, is not so simple.
Full story
-
June 15, 2021 by Ryan Walsh
MSPs adapting to the evolving market have a good chance to come out of the pandemic stronger than before. To do so, they must be strategic in their efforts and commit to investing in their company. Focusing on improving the following six key areas will enable substantial growth post-pandemic, says Pax8's Ryan Walsh.
Full story
-
June 11, 2021 by Reese Jones
With cybersecurity threats increasing and worsening, the need to fill the gap becomes extremely dire. But what steps have been taken so far and what else can be done? Tech companies need to take more proactive steps to help solve the problem.
Full story
-
June 1, 2021 by Zack Miller
Whether you’re ready to sell your IT services business tomorrow or in three years, there are some guidelines worth considering sooner rather than later. Understanding the “do’s and don’ts” can help prepare your business for a clean, value-maximizing sale, while avoiding the horrors of a broken deal.
Full story
-
May 27, 2021 by Louisa Fitzgerald
MSPs must continue to evolve in order to stay competitive. Learn how your technology business can drive growth with new opportunities based on 2021 trends in managed services.
Full story
-
May 25, 2021 by Rex Frank
When a company has less than10 people, the owner is usually aware of everything going on—and so is everyone else. But that will change as the business grows, and leaders need to follow the right steps to ensure a smooth journey to maturity.
Full story
-
May 11, 2021 by Scott Campbell
There's never been more pressure on cybersecurity teams to help businesses remediate ransomware and other cyber incidents. We asked cyber leaders and members of the CompTIA ISAO to share how they keep their security teams satisfied—and successful.
Full story
-
May 4, 2021 by Shannon Mayer
Customer referrals can give your business a big boost—with less time and effort needed compared to other lead sources. Zomentum’s Shannon Mayer shares three tips on how to get your clients to help accelerate your success.
Full story
-
April 29, 2021 by MJ Shoer
Cyber incidents are like home break-ins: We need to know how someone gained entrance, where they went, what they took, how they left, and could they come back. That understanding will help reframe discussions to focus on a proper response.
Full story
-
April 21, 2021 by Scott Campbell
The STIR/SHAKEN framework will change how businesses are able to contact consumers in the U.S., especially those that rely on automated calls to share critical information, according to several telecommunications leaders. Service providers should have a plan in place before June 30.
Full story
-
April 6, 2021 by Scott Campbell
Two members of CompTIA's Managed Services Community completed a series of videos to help MSPs get more from their RMM, PSA and other tools, including next-level automation, accounting, sales opportunities, and more. Check them out and don't forget to subscribe to the CompTIA Connect YouTube channel.
Full story
-
March 17, 2021 by Scott Campbell
There’s a big difference between selling technology and helping customers solve business problems. As MSPs focus more on “solution selling” they need to evolve their businesses. A panel of MSP experts discussed their experiences and how to set up for long-term success. Here are their tips.
Full story
-
March 16, 2021 by Louisa Fitzgerald
Cybersecurity, emerging technology, solution selling, and workforce dynamics are the key trends tech firms should be embracing, according to Nancy Hammervik, executive vice president of industry relations at CompTIA, and CEO of the CompTIA Tech Career Academy, who kicked off the virtual 2021 CompTIA Communities and Councils Forum.
Full story
-
March 5, 2021 by Emily Matzelle
Running a successful tech business isn’t easy. Business owners and executives must build a growth strategy, expand their customer base and nurture their employees. The good news is that CompTIA is in your corner. As a member, we can help your managed service provider, vendor, consultancy or solution provider business grow and succeed. Here's how.
Full story
-
February 26, 2021 by Emily Matzelle
Becoming CompTIA member means access to perks, discounts, and a variety of other benefits. But it's so much more than that: CompTIA membership is the first step on your journey to help advance the business of technology and make your mark on the industry. Find out how.
Full story
-
February 23, 2021 by CompTIA
CompTIA's Communities & Councils Forum is a great chance to network with peers and learn more about the technologies, topics and trends that matter to you most. Here are 10 things you shouldn’t miss from this year’s meetings on March 16-17:
Full story
