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By Scott Campbell
| July 22, 2021
Tech vendors creating a positive experience for channel partners is becoming a big focus due to evolving business models, possibly accelerated by the global pandemic, and is probably overdue, according to CompTIA's upcoming 9th State of the Channel research report. Learn more during ChannelCon Online 2021.
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By Scott Campbell
| July 16, 2021
CompTIA’s Business Applications Advisory Council has created a Cloud Applications Playbook, a resource targeted to help SaaS vendors and solution providers be more successful in the cloud—and with each other.
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By Scott Campbell
| July 15, 2021
It’s important for tech companies of all sizes to remember were all small businesses at some point, says Bob Stegner, host of CompTIA’s Universal Truths from the Son of an SMB YouTube series. Watch the latest episodes to learn how to best service small-business customers and ensure your own long-term success.
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By Rob Reynolds
| July 13, 2021
Ecosystems are increasing and restructuring at pace, resulting in us needing a new ‘ecosystem mindset’. Rob Reynolds’ 360-degree view of the partner world highlights that no one partner can build the entire technology stack. This important route to market needs a shift from technology push to a strategic dialogue, sharing information, and building joint value propositions that bring both organisations’ strengths to the end customer – regardless of partner size.
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By MJ Shoer
| July 09, 2021
Just as US businesses were closing down for the July 4 long holiday weekend, the REvil ransomware group attacked—impacting the MSP community more directly than any previous incident. Sadly, it was an inevitable attack, one that many cyber experts have been expecting. The other shoe finally dropped, and tech companies came to help.
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By Alisa Kunz
| July 08, 2021
Prospecting and nurturing leads is neither fun nor glamorous, but it’s one of the key stages in building your managed services business. Here are some important tips and reminders to help keep your sales pipeline flowing.
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By Emily Matzelle
| July 06, 2021
Taking care of yourself means seeing your doctor regularly. Are you applying that same level of care to your business? If it’s time for a legal checkup, CompTIA’s new toolkit, Legal Resources for Tech SMBs, is the prescription.
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By Ashley Watters
| July 01, 2021
Businesses are faced with many ethical challenges, particularly when it comes to the use of technology. Critical decisions must be made to ensure we are protecting privacy and using data appropriately. Which ethical issues are most important in 2021? Here are the top five.
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By MJ Shoer
| June 29, 2021
As the option for live, in-person conferences starts to increase, so does the opportunity to have real, meaningful conversations on the latest cybersecurity threats and how we can all work together to protect customers. It's what the CompTIA ISAO was born to do, says executive director MJ Shoer.
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By Scott Campbell
| June 25, 2021
A solution provider’s ability to understand the buyer’s journey—and provide value at each step along the way—is critical to customer success in today’s market. Learn more about the 17 steps a customer takes and the roles that tech vendors, distributors, and solution providers play at each one.
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By Emily Matzelle
| June 22, 2021
Discover the top reasons you won't want to miss ChannelCon 2021. Virtual sessions will explore topics including cybersecurity, workforce development, emerging tech innovation and business building solutions. And for those looking to connect in-person, networking receptions will be held in six U.S. cities.
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By Scott Campbell
| June 21, 2021
When it comes to analyzing your team’s sales compensation plans, or figuring out where your latest marketing campaign went awry, or what new security tools could help you protect your clients, wouldn’t it be great to ask a genius? CompTIA corporate members will get that chance leading into ChannelCon, Aug. 3-4.
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By Scott Campbell
| June 17, 2021
Selling through solution providers is an extremely efficient route to market for tech vendors, but success is often predicated on knowing how to sell through the IT channel—why you want to do it, where to find the best partners, and when to use them. That, it turns out, is not so simple.
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By Ryan Walsh
| June 15, 2021
MSPs adapting to the evolving market have a good chance to come out of the pandemic stronger than before. To do so, they must be strategic in their efforts and commit to investing in their company. Focusing on improving the following six key areas will enable substantial growth post-pandemic, says Pax8's Ryan Walsh.
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By Reese Jones
| June 11, 2021
With cybersecurity threats increasing and worsening, the need to fill the gap becomes extremely dire. But what steps have been taken so far and what else can be done? Tech companies need to take more proactive steps to help solve the problem.
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By Rob Reynolds
| June 09, 2021
Ecosystems are increasing and restructuring, resulting in the development of a new ‘ecosystem mindset’. This important route to market needs a shift from a technology push to a strategic dialogue, sharing information, and building joint value propositions that bring both organizations’ strengths to the end customer—regardless of partner size.
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By Ashley Watters
| June 04, 2021
AI can be applied in many different use cases across industries, including healthcare, sales, HR, operations, manufacturing, marketing and of course, technology. But in order to integrate AI into business, we must have a workforce that is equipped to manage the technology.
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By Zack Miller
| June 01, 2021
Whether you’re ready to sell your IT services business tomorrow or in three years, there are some guidelines worth considering sooner rather than later. Understanding the “do’s and don’ts” can help prepare your business for a clean, value-maximizing sale, while avoiding the horrors of a broken deal.
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By Louisa Fitzgerald
| May 27, 2021
MSPs must continue to evolve in order to stay competitive. Learn how your technology business can drive growth with new opportunities based on 2021 trends in managed services.
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By Rex Frank
| May 25, 2021
When a company has less than10 people, the owner is usually aware of everything going on—and so is everyone else. But that will change as the business grows, and leaders need to follow the right steps to ensure a smooth journey to maturity.
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By MJ Shoer
| May 20, 2021
The federal government and private industry can share and learn a lot from each other. The President's Cybersecurity Executive Order lays out opportunities to do just that.
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By Ashley Watters
| May 18, 2021
Hiring the right person for a job can be difficult in any industry—but when it comes to tech talent, strategic hiring is even more important. As a critical component in your overall business strategy, hiring technology professionals is about more than filling a job role.
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By Emily Matzelle
| May 14, 2021
Technology development requires many inputs. There are a variety of people that should be interested in changes in international trade regulations.
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By CJ Arlotta
| May 13, 2021
CompTIA’s Artificial Intelligence Advisory Council recently developed a detailed document that outlines the top questions that decision makers and practitioners should consider before implementing AI in their businesses. Here's why.
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By Scott Campbell
| May 11, 2021
There's never been more pressure on cybersecurity teams to help businesses remediate ransomware and other cyber incidents. We asked cyber leaders and members of the CompTIA ISAO to share how they keep their security teams satisfied—and successful.
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By Emily Matzelle
| May 07, 2021
As technology continues to evolve, it’s the people behind the innovations that can make a difference when it comes to government partnerships. CompTIA public sector membership can help you make the connection.
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By Ashley Watters
| May 06, 2021
Learn more about the top 10 IT challenges facing information technology professionals in 2021 and become an expert in how to deal with them.
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By Shannon Mayer
| May 04, 2021
Customer referrals can give your business a big boost—with less time and effort needed compared to other lead sources. Zomentum’s Shannon Mayer shares three tips on how to get your clients to help accelerate your success.
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By Emily Matzelle
| April 30, 2021
It’s an exciting time to be in government technology. Opportunities that you may not have considered before, may suddenly be very attractive. Learn how your CompTIA Public Sector membership can help you grow.
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By MJ Shoer
| April 29, 2021
Cyber incidents are like home break-ins: We need to know how someone gained entrance, where they went, what they took, how they left, and could they come back. That understanding will help reframe discussions to focus on a proper response.
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By Dr. Alan Shark, Executive Director, Public Technology Institute
| April 27, 2021
People who work in government, especially those in IT, miss the human socialization that the workforce always provided.
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By Emily Matzelle
| April 23, 2021
CompTIA is focused on advancing the technology workforce through diversity and inclusion efforts and strengthening the talent pipeline—and your membership gives you access to programming, resources, tools and more as well as the opportunity to influence these critical areas.
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By Jessica Piñeiro
| April 22, 2021
CompTIA is dedicated to advancing the tech industry—from supporting solution providers to providing thought leadership to training the IT workforce. But none of this work would be possible without the contributions of our volunteers, such as our community and council members.
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By Scott Campbell
| April 21, 2021
The STIR/SHAKEN framework will change how businesses are able to contact consumers in the U.S., especially those that rely on automated calls to share critical information, according to several telecommunications leaders. Service providers should have a plan in place before June 30.
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By Emily Matzelle
| April 16, 2021
By leveraging emerging and innovative technologies, MSPs are making the switch to selling solutions. CompTIA’s communities, technology interest groups and advisory councils are where business leaders are sharing how they are successfully transitioning to offering strategic solutions to customers—and how you can too.
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By Susanne Tedrick
| April 13, 2021
CompTIA membership can provide the networking, professional exposure and industry opportunities necessary to successfully pivot to a career in the technology field. CompTIA member Susanne Tedrick shares her story.
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By Emily Matzelle
| April 09, 2021
When it comes to cybersecurity, CompTIA membership, as well as CompTIA ISAO membership, provides you with everything from industry leading-research and best practices; a variety of ways to get involved with groups dedicated to security topics; events and education; and access to timely and actionable cyber threat intelligence.
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By Ashley Watters
| April 08, 2021
As the pressure to innovate takes focus away from certain core technical support functions, CompTIA’s newest research suggests that the need for help desk support is more important than ever.
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By Scott Campbell
| April 06, 2021
Two members of CompTIA's Managed Services Community completed a series of videos to help MSPs get more from their RMM, PSA and other tools, including next-level automation, accounting, sales opportunities, and more. Check them out and don't forget to subscribe to the CompTIA Connect YouTube channel.
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By Emily Matzelle
| April 02, 2021
As the heart of CompTIA membership, community members serve as an army of influencers, ambassadors and thought leaders helping to advance the tech industry as well as their own businesses and careers. One of the best ways to forge professional connections and make an impact on the technology industry is by joining a CompTIA Community.
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By MJ Shoer
| March 26, 2021
Absolute security is an illusion. Recent high-profile events have made this clearer than ever, says MJ Shoer, executive director of the CompTIA ISAO. On the organization’s first birthday, Shoer looks back and also shares what members can expect going forward to help raise the cybersecurity resilience of the tech industry.
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By CJ Arlotta
| March 25, 2021
CompTIA recently published a Channel Readiness Assessment tool that gives tech vendors an opportunity to find their strengths and weaknesses, as well as prescriptive advice on how to improve. Two of the creators discussed why it’s important to know where you stand compared to other vendors.
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By Ashley Watters
| March 23, 2021
Blockchain offers enormous potential in today’s tech landscape, but there’s also uncertainty around the technology and how it can be applied to solve everyday business problems. A panel of experts offered explanations and answers during CompTIA’s Councils & Communities Forum Online.
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By Louisa Fitzgerald
| March 17, 2021
If you cultivate the employees you already have, you won't always need to compete for talent from outside of your organization. Here's how to recognize and nurture your organization's high-potential employees while also focusing on diversity, equity and inclusion (DEI).
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By Scott Campbell
| March 17, 2021
There’s a big difference between selling technology and helping customers solve business problems. As MSPs focus more on “solution selling” they need to evolve their businesses. A panel of MSP experts discussed their experiences and how to set up for long-term success. Here are their tips.
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By Louisa Fitzgerald
| March 16, 2021
Cybersecurity, emerging technology, solution selling, and workforce dynamics are the key trends tech firms should be embracing, according to Nancy Hammervik, executive vice president of industry relations at CompTIA, and CEO of the CompTIA Tech Career Academy, who kicked off the virtual 2021 CompTIA Communities and Councils Forum.
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By Scott Campbell
| March 16, 2021
Potential ramifications from the SolarWinds data breach are enough to keep leading cyber executives up at night—especially since many SMBs (and the MSPs serving them) aren't prepared to respond to a major event. Here's how to help.
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By Emily Matzelle
| March 12, 2021
Participating in CompTIA is good for the future of the tech industry and the growth of your business, but what about your career? From resources and networking to awards and education—CompTIA membership can help you grow as a professional working in the business of technology.
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By Ashley Watters
| March 09, 2021
State-sponsored cyber-attacks can be seen as an act of war, with far greater implications than an attempt to steal company information. So now, we face the question: Whose responsibility is it to secure our technology?
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By Louisa Fitzgerald
| March 08, 2021
As the gender gap remains an issue in technology jobs, it's become critical to increase the accountability of programs aimed at bringing more women and underrepresented populations in the industry. Find resources designed to encourage women in tech.
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