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By Roger Hughlett
| October 15, 2021
Tech is a booming industry with growing importance in any given economy, but it also suffers from a large skills shortage at a time when a low proportion of women are entering and staying in the field. Dr. Anne-Marie Imafidon outlined four principles to lead to stronger and more diverse organizations at CompTIA's EMEA Member and Partner Conference.
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By Raffi Jamgotchian
| October 14, 2021
Managing your cybersecurity solutions portfolio requires a measured approach, lest you develop a bloated solutions stack and even worse for MSPs, margin squeeze. Following a proven security framework can help you set the right course.
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By Seth Robinson
| October 12, 2021
CompTIA’s State of Cybersecurity 2021 report finds there is a growing sense of unease with cybersecurity practices. To address all aspects of cybersecurity, businesses need to rethink their approach from the ground up.
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By Scott Campbell
| October 07, 2021
A new partnership with SecurityScorecard provides CompTIA ISAO users with a risk rating grade for their companies’ cybersecurity proficiency, allowing them to tout a high grade, or work to improve where they may be struggling.
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By Scott Campbell
| October 06, 2021
It’s OK if your road to success takes an unexpected turn, especially if you’re the one choosing to make that turn, MSP speakers said during a session at CompTIA’s Member and Partner Conference in London.
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By Jeff Hill
| October 05, 2021
When it comes to defending the SMB market, just making sure that your doors are locked can go a long way for managed service providers to prevent most successful cyberattacks.
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By Louisa Fitzgerald
| October 01, 2021
Throughout October, CompTIA will be releasing resources and thought leadership, hosting webinars and virtual events, and sharing videos and podcasts—all focused on the cybersecurity topics that matter to you, your technology business, and our industry.
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By CompTIA AI Advisory Council
| September 30, 2021
Artificial intelligence provides a tremendous opportunity to strengthen your business—and your customer’s business—but it takes foresight, discipline, and a plan to make it happen.
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By Brigetta Koepke
| September 28, 2021
Organizations are seeking to expand their supplier network so it more closely represents their customer base. Supplier diversity does this by increasing opportunities for socially or economically disadvantaged groups to participate in the supply chain.
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By Emily Matzelle
| September 24, 2021
We know marketing is critical to technology SMBs, but understanding where to start can feel overwhelming. Learn the steps you'll need to take to create your strategic marketing plan.
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By Scott Campbell
| September 21, 2021
When it comes to analyzing your team’s sales compensation plans, or figuring out where your latest marketing campaign went awry, or what new security tools could help you protect your clients, wouldn’t it be great to ask a genius? CompTIA corporate members will get that chance leading into the EMEA Member and Partner Conference, 6-7 October.
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By David Logsdon
| September 17, 2021
The Infrastructure and Investment and Jobs Act provides a cybersecurity focused investment, a whole-of-government approach to applying that investment, and a clear emphasis on support for the cybersecurity requirements of state and local governments.
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By Scott Campbell
| September 16, 2021
For the first time in more than 18 months, CompTIA plans to host a live event for members—the EMEA Member and Partner Conference, 6-7 October in London. From new cybersecurity programs to business-building sessions to innovative tech workforce strategies, here are 10 things to check out.
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By Scott Campbell
| September 14, 2021
A ransomware attack is any business's worst nightmare. CompTIA member Jay Tipton recently survived a cyberattack which impacted his company and customers. He shares his experience, what others should expect, and how to manage through the crisis.
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By Ryan E. Long
| September 10, 2021
Blockchain is a powerful technology with almost limitless opportunities to help customers—if it’s applied correctly from a legal and technical perspective. If you’ve got the technology covered, here are some tips to ensure you’re covered legally as well.
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By Ashley Watters
| September 09, 2021
Do you know which tech trends you should be looking out for in 2021? Here are the top 15 emerging trends in information technology for 2021.
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By Michelle Lange
| September 02, 2021
All the energy that goes into covering and struggling with impostor syndrome reduces productivity. Learn how organizations can reduce the time lost by doing one thing: encouraging authenticity.
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By Scott Campbell
| August 31, 2021
Hurricane Ida is as a reminder to dust off disaster recovery plans and have conversations with customers to make sure you're prepared to help employees, clients—and your own business—in the event of a real emergency.
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By Eric Anthony
| August 26, 2021
MSPs have two jobs: keeping a client productive and protecting its data. In today’s climate, an MSP’s data governance expertise and experience are critical to doing both—and could be a real competitive advantage in the market.
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By Ashley Watters
| August 24, 2021
With increased risks, shifting work paradigms and attacks originating in the IT supply chain, MSPs face more pressure than ever to ensure due diligence. Their defenses should begin with resiliency conversations, self reflection and incident response planning.
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By Scott Campbell
| August 19, 2021
Technologists often try to explain complex security ideas to those without technical backgrounds. That’s a failing proposition, said Theresa Payton, CEO of Fortalice Solutions, at ChannelCon Online. We need to change the way we explain what’s happening, how we aim to fix it, and why the customer should care.
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By Emily Matzelle
| August 17, 2021
While most MSPs understand the importance of marketing, they often don’t have the time or resources to make it happen. But strategic marketing can improve the customer experience, set you apart from the competition, and ultimately, translate to business growth.
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By Louisa Fitzgerald
| August 12, 2021
The 2021 Emerging Technology Top 10 list takes a deeper dive into AI and IoT, illustrating how they are transforming business with the top five use cases for each technology.
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By Emily Matzelle
| August 10, 2021
As CompTIA’s 2021 Member of the Year, Hannah Lloyd plans to continue her commitment to further diversify the channel and advance the tech industry. Here, she shares how her CompTIA journey has complemented her career journey.
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By Emily Matzelle
| August 05, 2021
If you couldn’t attend ChannelCon Online this year, you still have the chance to explore. We’ve captured it all and it’s available on-demand. To get you started, here are 10 things we encourage you to check out in the spirit of exploration and discovery!
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By Scott Campbell
| August 04, 2021
Members of CompTIA's Industry Advisory Council explain how their respective emerging technologies helped to transform workforces over the last 18 months, and what still lies ahead.
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By Ashley Watters
| August 03, 2021
How can you engage more of your workforce? At ChannelCon Online, Sage Franch, founder and CEO of Crescendo DEI, and Susanne Tedrick, Azure infrastructure specialist at Microsoft, shared diversity, equity and inclusion strategies that can help.
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By Emily Matzelle
| July 29, 2021
As a technology solution provider, choosing a legal representative can be a complex process, but it is one of the most important investments you can make in your business. Here’s how to get started.
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By Scott Campbell
| July 27, 2021
MSPs are smart to look at cybersecurity insurance, but coverage is only as strong as your specific policy. Here are 10 things that MSPs should know to protect themselves and their customers, according to members of the CompTIA Information Sharing and Analysis Organization (ISAO) and other cyber insurance experts.
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By Scott Campbell
| July 22, 2021
Tech vendors creating a positive experience for channel partners is becoming a big focus due to evolving business models, possibly accelerated by the global pandemic, and is probably overdue, according to CompTIA's upcoming 9th State of the Channel research report. Learn more during ChannelCon Online 2021.
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By Scott Campbell
| July 16, 2021
CompTIA’s Business Applications Advisory Council has created a Cloud Applications Playbook, a resource targeted to help SaaS vendors and solution providers be more successful in the cloud—and with each other.
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By Scott Campbell
| July 15, 2021
It’s important for tech companies of all sizes to remember were all small businesses at some point, says Bob Stegner, host of CompTIA’s Universal Truths from the Son of an SMB YouTube series. Watch the latest episodes to learn how to best service small-business customers and ensure your own long-term success.
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By Rob Reynolds
| July 13, 2021
Ecosystems are increasing and restructuring at pace, resulting in us needing a new ‘ecosystem mindset’. Rob Reynolds’ 360-degree view of the partner world highlights that no one partner can build the entire technology stack. This important route to market needs a shift from technology push to a strategic dialogue, sharing information, and building joint value propositions that bring both organisations’ strengths to the end customer – regardless of partner size.
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By MJ Shoer
| July 09, 2021
Just as US businesses were closing down for the July 4 long holiday weekend, the REvil ransomware group attacked—impacting the MSP community more directly than any previous incident. Sadly, it was an inevitable attack, one that many cyber experts have been expecting. The other shoe finally dropped, and tech companies came to help.
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By Alisa Kunz
| July 08, 2021
Prospecting and nurturing leads is neither fun nor glamorous, but it’s one of the key stages in building your managed services business. Here are some important tips and reminders to help keep your sales pipeline flowing.
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By Emily Matzelle
| July 06, 2021
Taking care of yourself means seeing your doctor regularly. Are you applying that same level of care to your business? If it’s time for a legal checkup, CompTIA’s new toolkit, Legal Resources for Tech SMBs, is the prescription.
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By Ashley Watters
| July 01, 2021
Businesses are faced with many ethical challenges, particularly when it comes to the use of technology. Critical decisions must be made to ensure we are protecting privacy and using data appropriately. Which ethical issues are most important in 2021? Here are the top five.
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By MJ Shoer
| June 29, 2021
As the option for live, in-person conferences starts to increase, so does the opportunity to have real, meaningful conversations on the latest cybersecurity threats and how we can all work together to protect customers. It's what the CompTIA ISAO was born to do, says executive director MJ Shoer.
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By Scott Campbell
| June 25, 2021
A solution provider’s ability to understand the buyer’s journey—and provide value at each step along the way—is critical to customer success in today’s market. Learn more about the 17 steps a customer takes and the roles that tech vendors, distributors, and solution providers play at each one.
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By Emily Matzelle
| June 22, 2021
Discover the top reasons you won't want to miss ChannelCon 2021. Virtual sessions will explore topics including cybersecurity, workforce development, emerging tech innovation and business building solutions. And for those looking to connect in-person, networking receptions will be held in six U.S. cities.
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By Scott Campbell
| June 17, 2021
Selling through solution providers is an extremely efficient route to market for tech vendors, but success is often predicated on knowing how to sell through the IT channel—why you want to do it, where to find the best partners, and when to use them. That, it turns out, is not so simple.
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By Ryan Walsh
| June 15, 2021
MSPs adapting to the evolving market have a good chance to come out of the pandemic stronger than before. To do so, they must be strategic in their efforts and commit to investing in their company. Focusing on improving the following six key areas will enable substantial growth post-pandemic, says Pax8's Ryan Walsh.
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By Reese Jones
| June 11, 2021
With cybersecurity threats increasing and worsening, the need to fill the gap becomes extremely dire. But what steps have been taken so far and what else can be done? Tech companies need to take more proactive steps to help solve the problem.
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By Rob Reynolds
| June 09, 2021
Ecosystems are increasing and restructuring, resulting in the development of a new ‘ecosystem mindset’. This important route to market needs a shift from a technology push to a strategic dialogue, sharing information, and building joint value propositions that bring both organizations’ strengths to the end customer—regardless of partner size.
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By Ashley Watters
| June 04, 2021
AI can be applied in many different use cases across industries, including healthcare, sales, HR, operations, manufacturing, marketing and of course, technology. But in order to integrate AI into business, we must have a workforce that is equipped to manage the technology.
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By Zack Miller
| June 01, 2021
Whether you’re ready to sell your IT services business tomorrow or in three years, there are some guidelines worth considering sooner rather than later. Understanding the “do’s and don’ts” can help prepare your business for a clean, value-maximizing sale, while avoiding the horrors of a broken deal.
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By Louisa Fitzgerald
| May 27, 2021
MSPs must continue to evolve in order to stay competitive. Learn how your technology business can drive growth with new opportunities based on 2021 trends in managed services.
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By Rex Frank
| May 25, 2021
When a company has less than10 people, the owner is usually aware of everything going on—and so is everyone else. But that will change as the business grows, and leaders need to follow the right steps to ensure a smooth journey to maturity.
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By MJ Shoer
| May 20, 2021
The federal government and private industry can share and learn a lot from each other. The President's Cybersecurity Executive Order lays out opportunities to do just that.
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By Ashley Watters
| May 18, 2021
Hiring the right person for a job can be difficult in any industry—but when it comes to tech talent, strategic hiring is even more important. As a critical component in your overall business strategy, hiring technology professionals is about more than filling a job role.
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