Managed Services Posts


  • Technology Industry Predictions for 2022: From Cybersecurity to WFH

    January 6, 2022 by Scott Campbell
    Leaders from CompTIA's communities and Industry Advisory Councils were asked for their tech industry predictions for 2022. Here's a look at their insights about cybersecurity, WFH, government regulations, consolidation, insurance and more.
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  • 12 Cybersecurity Predictions for 2022: From AI Innovations to Vendor Visibility

    January 4, 2022 by Scott Campbell
    Businesses should expect even more ransomware and cybersecurity attacks in 2022, but advances in artificial intelligence innovations, increased regulations, and remote worker security investments will provide a bolstered defense, say CompTIA cybersecurity member leaders.
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  • 10 Important Cybersecurity Statistics from CompTIA for 2021

    December 23, 2021 by Scott Campbell
    Cybersecurity was a big focus for CompTIA in 2021, producing a tremendous volume of content and data detailing how MSPs and other technology companies are responding to the latest cyberattacks, ransomware, hacks, and other cybercriminal behavior. We picked 10 important cybersecurity statistics from the last 12 months, from businesses' current views on the state of their own cyber prowess, to carrying cyber insurance, to worries about being targeted.
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  • The Top 10 CompTIA Membership Research Reports and Resources for 2021

    December 16, 2021 by Scott Campbell
    CompTIA's list of Top 10 Research and Resource articles for 2021 is a mix of toolkits, guides, and playbooks—all created to help tech businesses and IT pros improve their businesses and careers. Each one provides valuable data and insights into the IT industry, with a focus on cybersecurity, emerging technology, workforce trends, and public sector.
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  • The Top 10 CompTIA Membership Blogs of 2021

    December 14, 2021 by Scott Campbell
    The list of CompTIA's Top 10 membership blogs for 2021 includes a diverse mix of content focused on four overarching themes: emerging technologies, cybersecurity, solutions selling and the tech workforce. The articles feature business-building insights, market analysis, and highlights of CompTIA research, events, and member-created resources.
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  • The Top 10 CompTIA Connect Videos of 2021

    December 9, 2021 by Scott Campbell
    From live (and then archived) business-building events to weekly series that covered the tech industry's biggest trends to special episodes that helped showcase the power of vendors, distributors, and solution providers, here are the Top 10 videos from the CompTIA Connect YouTube channel for 2021.
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  • Grateful, Happy, and Healthy: A Big Thank You to Everyone Who Helped CompTIA in 2021

    November 25, 2021 by Nancy Hammervik
    Thanks to CompTIA's volunteer leaders and staff, who came on strong in 2021, rallying around opportunities and initiatives that would drive the industry forward and make it a better place for all of us.
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  • 10 Things MSPs Should Know About Cybersecurity Insurance

    November 19, 2021 by Scott Campbell
    MSPs are smart to look at cybersecurity insurance, but coverage is only as strong as your specific policy. Here are 10 things that MSPs should know to protect themselves and their customers, according to members of the CompTIA Information Sharing and Analysis Organization (ISAO) and other cyber insurance experts.
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  • 8 Essential Elements to Enhance Your MSP Marketing Program

    November 11, 2021 by Mark Sokol
    As end-user demand for managed services increase, MSPs need to step up their marketing efforts to generate and convert leads. Here are some easy tips for creating or optimizing your marketing program to drive more revenue.
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  • 5 Reasons Why MSPs Should Get Excited About Drones

    November 2, 2021 by CJ Arlotta
    There's big opportunity for MSPs in the drones/UAV market, expected to reach $58.4 billion by 2026, 16.4% annual growth. Delivering UAV services successfully, MSPs will generate more revenue and increase their perceived value with customers.
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  • From Data Analytics to Marketing Skills: 6 Strategies to Grow Your MSP Business

    October 20, 2021 by Ashley Watters
    Growing an MSP business requires a multi-faceted approach. You need to focus on many areas, not just technology, to become a valuable partner to customers. In her new CompTIA YouTube series, Tracy Pound and guests discuss how to manage growth, meet the demands of today’s market, and instill best practices to accelerate success.
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  • Your Customer Will Be Cyber Attacked: Now What?

    October 19, 2021 by Corey Kirkendoll
    Do you have an incident response plan that you share—and review regularly—with customers? You don’t want to get caught without one, jeopardizing your business relationship and maybe even your reputation.
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  • As Cyber Threats Escalate, Now’s the Time to Show Off Your Cyber Proficiency

    October 7, 2021 by Scott Campbell
    A new partnership with SecurityScorecard provides CompTIA ISAO users with a risk rating grade for their companies’ cybersecurity proficiency, allowing them to tout a high grade, or work to improve where they may be struggling.
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  • MSP Success Stories: How Do You Get to Where You Want to Go?

    October 6, 2021 by Scott Campbell
    It’s OK if your road to success takes an unexpected turn, especially if you’re the one choosing to make that turn, MSP speakers said during a session at CompTIA’s Member and Partner Conference in London.
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  • Cybersecurity Advice for MSPs: Keep the Car Doors Locked

    October 5, 2021 by Jeff Hill
    When it comes to defending the SMB market, just making sure that your doors are locked can go a long way for managed service providers to prevent most successful cyberattacks.
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  • Are You Playing the Marketing Game with a Full Deck?

    September 24, 2021 by Emily Matzelle
    We know marketing is critical to technology SMBs, but understanding where to start can feel overwhelming. Learn the steps you'll need to take to create your strategic marketing plan.
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  • 10 Reasons Not to Miss the CompTIA EMEA Member & Partner Conference

    September 16, 2021 by Scott Campbell
    For the first time in more than 18 months, CompTIA plans to host a live event for members—the EMEA Member and Partner Conference, 6-7 October in London. From new cybersecurity programs to business-building sessions to innovative tech workforce strategies, here are 10 things to check out.
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  • Worst-Case Scenario: MSP Shares Harrowing Cyberattack Experience

    September 14, 2021 by Scott Campbell
    A ransomware attack is any business's worst nightmare. CompTIA member Jay Tipton recently survived a cyberattack which impacted his company and customers. He shares his experience, what others should expect, and how to manage through the crisis.
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  • It’s Hurricane Season, Which Means It’s Disaster Preparedness Season Too

    August 31, 2021 by Scott Campbell
    Hurricane Ida is as a reminder to dust off disaster recovery plans and have conversations with customers to make sure you're prepared to help employees, clients—and your own business—in the event of a real emergency.
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  • Looking to Enhance Your Cybersecurity Success? Data Governance Is a Good Place to Start

    August 26, 2021 by Eric Anthony
    MSPs have two jobs: keeping a client productive and protecting its data. In today’s climate, an MSP’s data governance expertise and experience are critical to doing both—and could be a real competitive advantage in the market.
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  • MSPs’ Road to Cyber Success Begins with Resiliency, Planning

    August 24, 2021 by Ashley Watters
    With increased risks, shifting work paradigms and attacks originating in the IT supply chain, MSPs face more pressure than ever to ensure due diligence. Their defenses should begin with resiliency conversations, self reflection and incident response planning.
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  • 4 Reasons MSPs Need to Up Their Marketing Game

    August 17, 2021 by Emily Matzelle
    While most MSPs understand the importance of marketing, they often don’t have the time or resources to make it happen. But strategic marketing can improve the customer experience, set you apart from the competition, and ultimately, translate to business growth.
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  • 10 Things You May Have Missed at ChannelCon Online 2021

    August 5, 2021 by Emily Matzelle
    If you couldn’t attend ChannelCon Online this year, you still have the chance to explore. We’ve captured it all and it’s available on-demand. To get you started, here are 10 things we encourage you to check out in the spirit of exploration and discovery!
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  • Experience Necessary: How Customer and Partner Relationships Are Changing Business Forever

    July 22, 2021 by Scott Campbell
    Tech vendors creating a positive experience for channel partners is becoming a big focus due to evolving business models, possibly accelerated by the global pandemic, and is probably overdue, according to CompTIA's upcoming 9th State of the Channel research report. Learn more during ChannelCon Online 2021.
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  • From Buying or Selling a Company to Finding a New Vendor Partner: More ‘Universal Truths’ Faced by SMBs Today

    July 15, 2021 by Scott Campbell
    It’s important for tech companies of all sizes to remember were all small businesses at some point, says Bob Stegner, host of CompTIA’s Universal Truths from the Son of an SMB YouTube series. Watch the latest episodes to learn how to best service small-business customers and ensure your own long-term success.
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