-
July 9, 2021 by MJ Shoer
Just as US businesses were closing down for the July 4 long holiday weekend, the REvil ransomware group attacked—impacting the MSP community more directly than any previous incident. Sadly, it was an inevitable attack, one that many cyber experts have been expecting. The other shoe finally dropped, and tech companies came to help.
Full story
-
July 8, 2021 by Alisa Kunz
Prospecting and nurturing leads is neither fun nor glamorous, but it’s one of the key stages in building your managed services business. Here are some important tips and reminders to help keep your sales pipeline flowing.
Full story
-
July 6, 2021 by Emily Matzelle
Taking care of yourself means seeing your doctor regularly. Are you applying that same level of care to your business? If it’s time for a legal checkup, CompTIA’s new toolkit, Legal Resources for Tech SMBs, is the prescription.
Full story
-
June 29, 2021 by MJ Shoer
As the option for live, in-person conferences starts to increase, so does the opportunity to have real, meaningful conversations on the latest cybersecurity threats and how we can all work together to protect customers. It's what the CompTIA ISAO was born to do, says executive director MJ Shoer.
Full story
-
June 22, 2021 by Emily Matzelle
Discover the top reasons you won't want to miss ChannelCon 2021. Virtual sessions will explore topics including cybersecurity, workforce development, emerging tech innovation and business building solutions. And for those looking to connect in-person, networking receptions will be held in six U.S. cities.
Full story
-
June 17, 2021 by Scott Campbell
Selling through solution providers is an extremely efficient route to market for tech vendors, but success is often predicated on knowing how to sell through the IT channel—why you want to do it, where to find the best partners, and when to use them. That, it turns out, is not so simple.
Full story
-
June 15, 2021 by Ryan Walsh
MSPs adapting to the evolving market have a good chance to come out of the pandemic stronger than before. To do so, they must be strategic in their efforts and commit to investing in their company. Focusing on improving the following six key areas will enable substantial growth post-pandemic, says Pax8's Ryan Walsh.
Full story
-
June 11, 2021 by Reese Jones
With cybersecurity threats increasing and worsening, the need to fill the gap becomes extremely dire. But what steps have been taken so far and what else can be done? Tech companies need to take more proactive steps to help solve the problem.
Full story
-
June 9, 2021 by Rob Reynolds
Ecosystems are increasing and restructuring, resulting in the development of a new ‘ecosystem mindset’. This important route to market needs a shift from a technology push to a strategic dialogue, sharing information, and building joint value propositions that bring both organizations’ strengths to the end customer—regardless of partner size.
Full story
-
June 4, 2021 by Ashley Watters
AI can be applied in many different use cases across industries, including healthcare, sales, HR, operations, manufacturing, marketing and of course, technology. But in order to integrate AI into business, we must have a workforce that is equipped to manage the technology.
Full story
-
June 1, 2021 by Zack Miller
Whether you’re ready to sell your IT services business tomorrow or in three years, there are some guidelines worth considering sooner rather than later. Understanding the “do’s and don’ts” can help prepare your business for a clean, value-maximizing sale, while avoiding the horrors of a broken deal.
Full story
-
May 27, 2021 by Louisa Fitzgerald
MSPs must continue to evolve in order to stay competitive. Learn how your technology business can drive growth with new opportunities based on 2021 trends in managed services.
Full story
-
May 25, 2021 by Rex Frank
When a company has less than10 people, the owner is usually aware of everything going on—and so is everyone else. But that will change as the business grows, and leaders need to follow the right steps to ensure a smooth journey to maturity.
Full story
-
May 20, 2021 by MJ Shoer
The federal government and private industry can share and learn a lot from each other. The President's Cybersecurity Executive Order lays out opportunities to do just that.
Full story
-
May 18, 2021 by Ashley Watters
Hiring the right person for a job can be difficult in any industry—but when it comes to tech talent, strategic hiring is even more important. As a critical component in your overall business strategy, hiring technology professionals is about more than filling a job role.
Full story
-
May 13, 2021 by CJ Arlotta
CompTIA’s Artificial Intelligence Advisory Council recently developed a detailed document that outlines the top questions that decision makers and practitioners should consider before implementing AI in their businesses. Here's why.
Full story
-
May 11, 2021 by Scott Campbell
There's never been more pressure on cybersecurity teams to help businesses remediate ransomware and other cyber incidents. We asked cyber leaders and members of the CompTIA ISAO to share how they keep their security teams satisfied—and successful.
Full story
-
May 4, 2021 by Shannon Mayer
Customer referrals can give your business a big boost—with less time and effort needed compared to other lead sources. Zomentum’s Shannon Mayer shares three tips on how to get your clients to help accelerate your success.
Full story
-
April 29, 2021 by MJ Shoer
Cyber incidents are like home break-ins: We need to know how someone gained entrance, where they went, what they took, how they left, and could they come back. That understanding will help reframe discussions to focus on a proper response.
Full story
-
April 22, 2021 by Jessica Piñeiro
CompTIA is dedicated to advancing the tech industry—from supporting solution providers to providing thought leadership to training the IT workforce. But none of this work would be possible without the contributions of our volunteers, such as our community and council members.
Full story
-
April 21, 2021 by Scott Campbell
The STIR/SHAKEN framework will change how businesses are able to contact consumers in the U.S., especially those that rely on automated calls to share critical information, according to several telecommunications leaders. Service providers should have a plan in place before June 30.
Full story
-
April 13, 2021 by Susanne Tedrick
CompTIA membership can provide the networking, professional exposure and industry opportunities necessary to successfully pivot to a career in the technology field. CompTIA member Susanne Tedrick shares her story.
Full story
-
April 8, 2021 by Ashley Watters
As the pressure to innovate takes focus away from certain core technical support functions, CompTIA’s newest research suggests that the need for help desk support is more important than ever.
Full story
-
April 6, 2021 by Scott Campbell
Two members of CompTIA's Managed Services Community completed a series of videos to help MSPs get more from their RMM, PSA and other tools, including next-level automation, accounting, sales opportunities, and more. Check them out and don't forget to subscribe to the CompTIA Connect YouTube channel.
Full story
-
March 26, 2021 by MJ Shoer
Absolute security is an illusion. Recent high-profile events have made this clearer than ever, says MJ Shoer, executive director of the CompTIA ISAO. On the organization’s first birthday, Shoer looks back and also shares what members can expect going forward to help raise the cybersecurity resilience of the tech industry.
Full story
