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September 26, 2024 by Scott Campbell
You can develop a disaster recovery plan, talk about it, and practice it. But until you live through a disaster, it’s hard to say how well it works, according to solution providers who led their companies through tumultuous times.
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September 26, 2024 by CompTIA Community Staff
Being proactive and prepared during hurricane season can go a long way to minimizing recovery time and costs. Disaster recovery expert and CompTIA Community member Mike Semel shares some valuable tips and insights.
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September 26, 2024 by Scott Campbell
It's hurricane season, which serves as a reminder to MSPs to dust off disaster recovery plans to make sure you're prepared to help employees, clients—and your own business—in the event of a real emergency.
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June 25, 2024 by CompTIA Community
When it comes to building sales compensation plans, or marketing campaigns, or cyber strategies, wouldn’t it be great to ask a genius? Now you can at upcoming CompTIA Community events.
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May 2, 2024 by Amanda Scheldt
Delivering exceptional customer service is all about remembering the role you play in sharing client success—and making great on the promises of service.
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March 28, 2024 by Ashley Watters
From documentation to transparency, check out these useful tips for MSPs to being a trusted advisor to clients.
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March 8, 2024 by Ashley Watters
Problem-solving skills, collaboration and attention to detail are important qualities for cybersecurity success—and that’s not all.
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February 20, 2024 by Scott Campbell
Created by tech industry experts, the guidebook gives MSPs insights and tips on assessing business gaps and opportunities and how to add them.
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January 2, 2024 by Carolyn April
Artificial intelligence, cybersecurity and new go-to-market activities are just three trends MSPs should follow in 2024. Read more from CompTIA’s Carolyn April.
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December 22, 2023 by CompTIA
Immersing herself in the CompTIA community helped Carrie Green grow her career and company’s business.
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November 14, 2023 by Rich Freeman
Project managers fill a valuable role as the voice of the client to the MSP and the voice of the MSP to the client.
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November 2, 2023 by R.C. “Bob” Dirkes
Profitability, prioritization and partner management are keys to improved MSP/vendor business relationships.
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October 31, 2023 by Ryan Sutton
The cyber skills gap is a challenge for MSPs—but an opportunity too. Look beyond traditional talent pools, reward development and recognize creativity.
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October 26, 2023 by Carolyn April
Customers want providers to have real-time insights into cyber threats encompassing ransomware, social engineering, malware releases and other attacks.
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October 24, 2023 by Rich Freeman
The world needs more cybersecurity specialists – and the pay is good. But that’s not why successful cyber pros do the job.
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October 20, 2023 by Wayne R. Selk
The UK’s passing of the EU NIS2 directive will have a big impact on MSPs providing cybersecurity solutions to clients. Here’s what to expect.
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August 22, 2023 by Scott Campbell
MSPs across Hawaii are scrambling to help businesses impacted by the Maui wildfires. In some cases, their own lives have been upended too.
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August 3, 2023 by Scott Campbell
Anything is possible if you have an idea, determination and the right strategy and resources to make it happen, says ChannelCon 2023 keynote speaker Mick Ebeling.
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August 2, 2023 by Scott Campbell
AI and LLMs can have a big impact on business, but there are a lot of unanswered questions too.
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August 2, 2023 by Megan Gustafson
Helping customers understand the critical importance of cybersecurity is an ongoing struggle for MSPs. Hear from a panel of cyber experts on how you can help reframe the way they view cyber threats.
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August 2, 2023 by Scott Campbell
CompTIA’s North America Community introduced a new mentorship program designed to match experienced tech business veterans with those coming behind them.
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July 25, 2023 by Carolyn April
AI is a hot topic in the IT channel today. Find out more about the pros and cons of incorporating AI-powered technologies into your business.
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June 27, 2023 by Barb Paluszkiewicz
Selling your IT business? Setting expectations and maintaining communication will help achieve a positive outcome for all.
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June 13, 2023 by Ashley Watters
Let’s work together to create more sustainable IT practices and contribute to global net zero goals.
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June 6, 2023 by Cynthia Mooney
Innovative ideas—and some familiar comforts—are key to keeping workers happy and productive.
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