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August 26, 2021 by Eric Anthony
MSPs have two jobs: keeping a client productive and protecting its data. In today’s climate, an MSP’s data governance expertise and experience are critical to doing both—and could be a real competitive advantage in the market.
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August 24, 2021 by Ashley Watters
With increased risks, shifting work paradigms and attacks originating in the IT supply chain, MSPs face more pressure than ever to ensure due diligence. Their defenses should begin with resiliency conversations, self reflection and incident response planning.
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July 8, 2021 by Alisa Kunz
Prospecting and nurturing leads is neither fun nor glamorous, but it’s one of the key stages in building your managed services business. Here are some important tips and reminders to help keep your sales pipeline flowing.
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May 27, 2021 by Louisa Fitzgerald
MSPs must continue to evolve in order to stay competitive. Learn how your technology business can drive growth with new opportunities based on 2021 trends in managed services.
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May 25, 2021 by Rex Frank
When a company has less than10 people, the owner is usually aware of everything going on—and so is everyone else. But that will change as the business grows, and leaders need to follow the right steps to ensure a smooth journey to maturity.
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May 4, 2021 by Shannon Mayer
Customer referrals can give your business a big boost—with less time and effort needed compared to other lead sources. Zomentum’s Shannon Mayer shares three tips on how to get your clients to help accelerate your success.
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April 6, 2021 by Scott Campbell
Two members of CompTIA's Managed Services Community completed a series of videos to help MSPs get more from their RMM, PSA and other tools, including next-level automation, accounting, sales opportunities, and more. Check them out and don't forget to subscribe to the CompTIA Connect YouTube channel.
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April 2, 2021 by Emily Matzelle
As the heart of CompTIA membership, community members serve as an army of influencers, ambassadors and thought leaders helping to advance the tech industry as well as their own businesses and careers. One of the best ways to forge professional connections and make an impact on the technology industry is by joining a CompTIA Community.
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March 17, 2021 by Scott Campbell
There’s a big difference between selling technology and helping customers solve business problems. As MSPs focus more on “solution selling” they need to evolve their businesses. A panel of MSP experts discussed their experiences and how to set up for long-term success. Here are their tips.
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February 16, 2021 by Emily Matzelle
Welcome to connect.CompTIA.org, a new website designed to help you navigate the tech industry and engage with CompTIA members, peers working in the business of technology and industry thought leaders. Here's how to find the resources, events, groups and networking opportunities you're looking for.
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January 5, 2021 by Scott Campbell
It’s time to look forward—to better times, new beginnings, and a brighter future. For CompTIA, 2021 means focusing on initiatives, resources and projects that bring more value to members and the IT industry. Here’s what to expect.
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November 12, 2020 by Scott Campbell
As MSPs increasingly become the focus of hackers and ransomware attacks, some are finding that even being associated as an MSP doesn’t carry the same cachet it once did. So they're forging new identities.
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June 30, 2020 by Louisa Fitzgerald
In June 2020, CompTIA podcasts focused on a range of topics, including Volley celebrating a milestone episode, MSP mergers, inclusive remote work environments and the launch of the 2020 Emerging Technology Top 10 list.
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June 23, 2020 by Scott Campbell
Several CompTIA members have reopened their offices or have plans to do so. Here are some tips on what they did, how they did it, and what to expect going forward.
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May 29, 2020 by Louisa Fitzgerald
In May, CompTIA podcasts tackled the current challenges and opportunities for MSPs, how employers can create productive teams, CompTIA's pivot to online testing, and more.
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May 21, 2020 by CompTIA
In an increasingly competitive market, MSPs need to find new ways to meet to the changing needs of customers. Start by moving conversations from selling technology to solving business challenges.
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May 19, 2020 by Louisa Fitzgerald
CompTIA has been tracking its member tech firms since late March in a series of surveys designed to assess the impact of COVID-19. Here, we highlight key takeaways from the second survey, which illustrate how tech firms have continued to see increases in both business opportunities and disruption.
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May 1, 2020 by Louisa Fitzgerald
In April, CompTIA podcasts focused on the impact COVID-19 is having on the tech industry, including challenges and opportunities for MSPs, the IT employment report, productivity and teams, and more. Here's what we overheard in April.
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April 28, 2020 by Carolyn April
CompTIA’s latest research identifies newer, emerging types of managed services and a shift toward specialization in areas such as security.
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April 17, 2020 by Scott Campbell
Now’s the time to listen, not sell, and help your local community, said members of CompTIA’s communities and Industry Advisory Councils.
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April 14, 2020 by Louisa Fitzgerald
A survey of CompTIA member tech firms found that 75% of respondents had seen an increase in business opportunities since COVID-19. Here's what is driving business for managed service providers, vendors, distributors and solution providers.
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April 10, 2020 by Scott Campbell
How best to lead customers through stressful situations? Solid communication and reducing fear and uncertainty are a good place to start.
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February 28, 2020 by Charles Hughes
A more agile workforce can help you find even greater success. Learn how to get started without sacrificing the customer experience.
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February 27, 2020 by Jennon Bell Hoffmann
In February, CompTIA podcasts discussed the impact of technologists, dissected the latest in data management trends, and highlighted MSPs.
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February 6, 2020 by Scott Campbell
We asked Communities & Councils Forum veterans about the value they get, what they like best—and how you can maximize your attendance.
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