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April 6, 2021 by Scott Campbell
Two members of CompTIA's Managed Services Community completed a series of videos to help MSPs get more from their RMM, PSA and other tools, including next-level automation, accounting, sales opportunities, and more. Check them out and don't forget to subscribe to the CompTIA Connect YouTube channel.
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March 17, 2021 by Scott Campbell
There’s a big difference between selling technology and helping customers solve business problems. As MSPs focus more on “solution selling” they need to evolve their businesses. A panel of MSP experts discussed their experiences and how to set up for long-term success. Here are their tips.
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February 25, 2021 by Scott Campbell
How can AI, blockchain, drones, and IoT help protect our food supply chain? Several of CompTIA’s Industry Advisory Councils helped create a video to show how the technologies could integrate into an end-to-end solution to keep us safe and healthy.
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February 23, 2021 by CompTIA
CompTIA's Communities & Councils Forum is a great chance to network with peers and learn more about the technologies, topics and trends that matter to you most. Here are 10 things you shouldn’t miss from this year’s meetings on March 16-17:
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February 18, 2021 by MJ Shoer
Successful cyber strategies shouldn't be based on what you can do to prevent an attack, but on what to do when you know you've been attacked and what the extent of that attack was. In other words, assume you will be attacked and that the attack will be successful.
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February 12, 2021 by Scott Campbell
CompTIA’s Channel Development Advisory Council has developed a Channel Readiness Assessment tool to help tech vendors gauge their channel prowess, what their strengths and weaknesses are, as well as provide actionable advice to improve.
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February 4, 2021 by Louisa Fitzgerald
You don't have to work in IT to benefit from living in a UK Tech Town. Two members of CompTIA’s UK Business Technology Community share how their careers in the tech sector have thrived in top UK Tech Towns Birmingham and Manchester.
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January 28, 2021 by Scott Campbell
As the son of a small-business owner and a 30-year-veteran in the IT industry, Bob Stegner has learned how to be—and stay—successful. Check out the highlights from the first three episodes of his new YouTube series for CompTIA’s, “Universal Truths from the Son of an SMB.”
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December 18, 2020 by CompTIA
In 2020, all businesses were required to respond to new and unprecedented challenges. As we approach the new year, technology companies should focus on cybersecurity; diversity, equity and inclusion; selling solutions; and enabling trusted and safe workplaces, among other things.
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December 1, 2020 by Stephanie Morgan
The COVID-19 pandemic has brought about seismic shifts in the global economy leaving many tech leaders struggling to transform their organizations. This lesson in the value of agility drives home the need for a workforce that continues to upskill, evolve, and drive innovation.
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November 19, 2020 by Seth Robinson
CompTIA’s IT Industry Outlook 2021, with the theme “Rebuilding for the Future,” provides 10 trends in technology for the year ahead. For those in the business of technology, here are four ways to leverage the insights from CompTIA's latest research.
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November 3, 2020 by CompTIA
During Cybersecurity Awareness Month, CompTIA podcasts tackled a range of related topics—from navigating how tech firms are meeting new security challenges to the world of cybercrimes and more. Find out what we overheard in October.
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October 29, 2020 by Scott Campbell
Now’s the time for solution providers—and any tech company—to learn how emerging technologies can be integrated into current offerings and solve customers’ real-world business problems.
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October 27, 2020 by James Stanger
If you’re involved in the business of technology and have customer and partner data that needs to be protected, an ISAO is a great way to get the information you need. Are you taking the steps you should to be cyber safe?
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October 20, 2020 by Kristen Short
As channel organizations budget for 2021, how will the economic recession influence customer investments in IT services, solutions and products? How can MSPs, solution providers and vendors maintain and grow their customer base? A strong customer experience (CX) holds the key.
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October 15, 2020 by Kristen Short
COVID-19 prompted IT companies to rethink more broadly how they approach customer acquisition, engagement and support, according to IT leaders in a “Surviving and Thriving” panel at CompTIA's 2020 EMEA Member and Partner Conference.
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October 14, 2020 by Scott Campbell
As we wind towards 2021, what lessons have we learned during the pandemic? Are businesses taking cybersecurity seriously enough? And what should we expect going forward? A panel of security experts tackled these questions and more in a virtual session during CompTIA’s 2020 EMEA Member and Partner Conference.
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October 13, 2020 by Louisa Fitzgerald
How has COVID-19 impacted the tech industry? The necessity of remote work has accelerated the speed at which technology is being implemented—ultimately creating opportunities. Here are five ways tech companies are adapting to doing business during the pandemic and beyond.
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October 6, 2020 by Scott Campbell
From sessions about the latest solutions and business trends to interactive networking opportunities—not to mention virtual pub time—CompTIA's 2020 EMEA Member and Partner Conference is a great chance to find new ideas and grow your business.
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September 29, 2020 by CompTIA
In September 2020, CompTIA podcasts covered marketing tips for MSPs, automation, workforce enablement, DEI, and much more. Find out what we overheard then subscribe and start listening today.
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September 24, 2020 by Louisa Fitzgerald
CompTIA’s IT team discusses the challenges that many companies faced when employees began working remote during the pandemic, best practices for IT departments, and recommendations to enable productivity and secure remote work environments.
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September 22, 2020 by Scott Campbell
During the COVID-19 pandemic, technology has connected us like never before—solidifying its value during this unprecedented time in history. But beyond doing the important work of moving applications to the cloud and implementing collaboration platforms, the tech industry is playing a critical role in the front line fight against COVID-19.
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September 17, 2020 by Seth Robinson
Over the past 18 months, digital transformation efforts have started to introduce new qualities to each of the four pillars of IT, including infrastructure, development, security and data. Here's a look at the shifts that are taking place now.
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September 15, 2020 by Michelle Lange
When the COVID-19 pandemic forced entire industries into at-home work and students into distance learning, technology became a lifeline, replacing in-person interaction as the primary means of communication. MSPs jumped into action to help keep businesses, students and customers connected and secure.
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September 10, 2020 by Karl W. Palachuk
Diversity matters, even for small businesses. The Advancing Tech Talent and Diversity Community recently created a Diversity Pledge to help small businesses begin planning for a more diverse and inclusive workplace.
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