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July 22, 2021 by Scott Campbell
Tech vendors creating a positive experience for channel partners is becoming a big focus due to evolving business models, possibly accelerated by the global pandemic, and is probably overdue, according to CompTIA's upcoming 9th State of the Channel research report. Learn more during ChannelCon Online 2021.
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July 16, 2021 by Scott Campbell
CompTIA’s Business Applications Advisory Council has created a Cloud Applications Playbook, a resource targeted to help SaaS vendors and solution providers be more successful in the cloud—and with each other.
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July 15, 2021 by Scott Campbell
It’s important for tech companies of all sizes to remember were all small businesses at some point, says Bob Stegner, host of CompTIA’s Universal Truths from the Son of an SMB YouTube series. Watch the latest episodes to learn how to best service small-business customers and ensure your own long-term success.
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July 13, 2021 by Rob Reynolds
Ecosystems are increasing and restructuring at pace, resulting in us needing a new ‘ecosystem mindset’. Rob Reynolds’ 360-degree view of the partner world highlights that no one partner can build the entire technology stack. This important route to market needs a shift from technology push to a strategic dialogue, sharing information, and building joint value propositions that bring both organisations’ strengths to the end customer – regardless of partner size.
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June 25, 2021 by Scott Campbell
A solution provider’s ability to understand the buyer’s journey—and provide value at each step along the way—is critical to customer success in today’s market. Learn more about the 17 steps a customer takes and the roles that tech vendors, distributors, and solution providers play at each one.
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May 25, 2021 by Rex Frank
When a company has less than10 people, the owner is usually aware of everything going on—and so is everyone else. But that will change as the business grows, and leaders need to follow the right steps to ensure a smooth journey to maturity.
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May 4, 2021 by Shannon Mayer
Customer referrals can give your business a big boost—with less time and effort needed compared to other lead sources. Zomentum’s Shannon Mayer shares three tips on how to get your clients to help accelerate your success.
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April 6, 2021 by Scott Campbell
Two members of CompTIA's Managed Services Community completed a series of videos to help MSPs get more from their RMM, PSA and other tools, including next-level automation, accounting, sales opportunities, and more. Check them out and don't forget to subscribe to the CompTIA Connect YouTube channel.
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March 17, 2021 by Scott Campbell
There’s a big difference between selling technology and helping customers solve business problems. As MSPs focus more on “solution selling” they need to evolve their businesses. A panel of MSP experts discussed their experiences and how to set up for long-term success. Here are their tips.
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February 25, 2021 by Scott Campbell
How can AI, blockchain, drones, and IoT help protect our food supply chain? Several of CompTIA’s Industry Advisory Councils helped create a video to show how the technologies could integrate into an end-to-end solution to keep us safe and healthy.
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February 23, 2021 by CompTIA
CompTIA's Communities & Councils Forum is a great chance to network with peers and learn more about the technologies, topics and trends that matter to you most. Here are 10 things you shouldn’t miss from this year’s meetings on March 16-17:
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February 18, 2021 by MJ Shoer
Successful cyber strategies shouldn't be based on what you can do to prevent an attack, but on what to do when you know you've been attacked and what the extent of that attack was. In other words, assume you will be attacked and that the attack will be successful.
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February 12, 2021 by Scott Campbell
CompTIA’s Channel Development Advisory Council has developed a Channel Readiness Assessment tool to help tech vendors gauge their channel prowess, what their strengths and weaknesses are, as well as provide actionable advice to improve.
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February 4, 2021 by Louisa Fitzgerald
You don't have to work in IT to benefit from living in a UK Tech Town. Two members of CompTIA’s UK Business Technology Community share how their careers in the tech sector have thrived in top UK Tech Towns Birmingham and Manchester.
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January 28, 2021 by Scott Campbell
As the son of a small-business owner and a 30-year-veteran in the IT industry, Bob Stegner has learned how to be—and stay—successful. Check out the highlights from the first three episodes of his new YouTube series for CompTIA’s, “Universal Truths from the Son of an SMB.”
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December 18, 2020 by CompTIA
In 2020, all businesses were required to respond to new and unprecedented challenges. As we approach the new year, technology companies should focus on cybersecurity; diversity, equity and inclusion; selling solutions; and enabling trusted and safe workplaces, among other things.
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December 1, 2020 by Stephanie Morgan
The COVID-19 pandemic has brought about seismic shifts in the global economy leaving many tech leaders struggling to transform their organizations. This lesson in the value of agility drives home the need for a workforce that continues to upskill, evolve, and drive innovation.
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November 19, 2020 by Seth Robinson
CompTIA’s IT Industry Outlook 2021, with the theme “Rebuilding for the Future,” provides 10 trends in technology for the year ahead. For those in the business of technology, here are four ways to leverage the insights from CompTIA's latest research.
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November 3, 2020 by CompTIA
During Cybersecurity Awareness Month, CompTIA podcasts tackled a range of related topics—from navigating how tech firms are meeting new security challenges to the world of cybercrimes and more. Find out what we overheard in October.
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October 29, 2020 by Scott Campbell
Now’s the time for solution providers—and any tech company—to learn how emerging technologies can be integrated into current offerings and solve customers’ real-world business problems.
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October 27, 2020 by James Stanger
If you’re involved in the business of technology and have customer and partner data that needs to be protected, an ISAO is a great way to get the information you need. Are you taking the steps you should to be cyber safe?
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October 20, 2020 by Kristen Short
As channel organizations budget for 2021, how will the economic recession influence customer investments in IT services, solutions and products? How can MSPs, solution providers and vendors maintain and grow their customer base? A strong customer experience (CX) holds the key.
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October 15, 2020 by Kristen Short
COVID-19 prompted IT companies to rethink more broadly how they approach customer acquisition, engagement and support, according to IT leaders in a “Surviving and Thriving” panel at CompTIA's 2020 EMEA Member and Partner Conference.
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October 14, 2020 by Scott Campbell
As we wind towards 2021, what lessons have we learned during the pandemic? Are businesses taking cybersecurity seriously enough? And what should we expect going forward? A panel of security experts tackled these questions and more in a virtual session during CompTIA’s 2020 EMEA Member and Partner Conference.
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October 13, 2020 by Louisa Fitzgerald
How has COVID-19 impacted the tech industry? The necessity of remote work has accelerated the speed at which technology is being implemented—ultimately creating opportunities. Here are five ways tech companies are adapting to doing business during the pandemic and beyond.
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