This month, CompTIA podcasts covered a range of topics with member-experts and CompTIA staff providing insight into today’s most talked about tech topics—from what the customer experience means in IT to the importance of soft skills in cybersecurity positions, overused tech terms, the food-for-thought conclusion about women in SaaS, and much more. Take a look at what we overheard on CompTIACasts in August then check out all of our podcasts. Subscribe and start listening today.
Customer Experience is King
On Coffee Break with CompTIA Councils, Chris Phillips, director of CompTIA's Industry Advisory Councils, talks with Tony Francisco, CEO of CloudPlus, about what customer experience means and how it's changed for vendors, distributors, solution providers and end-users.
- Tony Francisco, CEO, CloudPlus
Most Marketable Skills for Cybersecurity
Technologist Talk covers which skills are most marketable for IT candidates interested in today’s most in-demand market: cybersecurity. Guest expert and CompTIA CEO Todd Thibodeaux makes the case that soft business skills—such as researching, writing, teaching, learning and collaborating—are what set candidates apart from the cybersecurity crowd in the eyes of employers.
- Todd Thibodeaux, President and CEO, CompTIA
Overworked Tech Terms and Definitions
On Volley, hosts and CompTIA research analysts Carolyn April and Seth Robinson talk about the history, trends and drawbacks of naming conventions and hyper-specific (and possibly pigeonholed) definitions and labels used in the ever-evolving and increasingly complex technology industry.
- Carolyn April, Senior Director, Industry Analysis, CompTIA
Two Women Pioneers Share Their SAAS Secrets, Part 2
On Women TechCast, hosts Cristina Greysman, partner strategist for Amazon, and Janet Schijns, CEO of the JS Group, continue their deep dive into digital SaaS businesses. In the second part of their candid conversation, guests Dina Moskowitz, CEO of SaaSMAX, and Kathryn Rose, CEO of wiseHer, talk about what they’ve learned about running SaaS businesses.
- Kathryn Rose, CEO, wiseHer
Rewind: Attracting and Managing Remote Workers Successfully
In this oldie-but-goodie episode of TechServices Success podcast, host Sue Krautbauer talks with Kathy Kacher, founder of Career/Life Alliance Services, about what managers and companies need to understand about the “new collar worker”—the remote worker. Delving beyond flexible schedules and adjusting the traditional workplace, Kathy offers tips and real-world experience for managers to successfully onboard, transition and maintain solid remote teams.
- Kathy Kacher, Founder, Career/Life Alliance Services