-
July 27, 2023 by Eric Anthony
From collaboration to simplification to compensation to information, here’s how to improve your business relationships.
Full story
-
August 18, 2022 by Carolyn April
It's impossible to make everyone happy in today's market, however, vendors can smooth out relationships and up the partner experience by focusing on one key area: communications.
Full story
-
February 3, 2022 by Eric Anthony
Creating and implementing customer (CX) and partner (PX) experience initiatives can go a long way in determining how successful you will be going forward. Follow these stages to get from awareness to advocacy—and beyond.
Full story
-
January 28, 2021 by Scott Campbell
As the son of a small-business owner and a 30-year-veteran in the IT industry, Bob Stegner has learned how to be—and stay—successful. Check out the highlights from the first three episodes of his new YouTube series for CompTIA’s, “Universal Truths from the Son of an SMB.”
Full story
-
October 20, 2020 by Kristen Short
As channel organizations budget for 2021, how will the economic recession influence customer investments in IT services, solutions and products? How can MSPs, solution providers and vendors maintain and grow their customer base? A strong customer experience (CX) holds the key.
Full story
-
July 25, 2019 by Scott Campbell
Recent CompTIA research confirms that creating a positive customer experience is a growing, strategic focus for many companies. But what’s the best way to engage with customers? There isn’t one answer, according to Channel Advisory Board members.
Full story
