In April 2020, CompTIACasts focused on the impact COVID-19 is having on the tech industry, including the challenges and opportunities for managed service providers; how employers can work to create productive remote work environments for their teams; and how IT employment fared at the beginning of the COVID-19 crisis. Check out what we overheard on CompTIACasts in April then subscribe and start listening today.
Managing Stress, Work and Family During COVID-19
Deanna Spoto, PsyD, joined Corey Kirkendoll, chair of the Managed Services Community, to discuss the challenges facing small business owners who are supporting clients and employees as well as their families during this difficult time. Dr. Spoto also emphasized the impact empathy and understanding can have on relationships in the workplace and with clients during this time.
Creating Culture for Remote Workers
Also in April, Amiel Harper, founder and principal of The Morpheus Consultancy, and Delia Gutierrez McLaughlin, president and CEO of AzTech Innovation, discussed what it means to be inclusive with Yvette Steele, director of member communities at CompTIA. Harper and Gutierrez talked about what inclusion means to them, why being inclusive matters now more than ever, and how leaders can use these principles to create an inclusive culture for remote teams.
The Tech Industry and COVID-19
In early April, Tim Herbert, CompTIA's executive vice president of research, joined Volley hosts and CompTIA research analysts Carolyn April and Seth Robinson to discuss the IT employment report. As employment continues to dominate headlines, Herbert discussed why the IT sector held relatively steady in comparison to other industries though the situation continues to be fluid and the April report may not capture more recent disruptions.
Later in the month, Carolyn and Seth welcomed MJ Shoer, executive director of CompTIA ISAO (formerly TSP-ISAO), who discussed the state of managed services during the COVID-19 pandemic. He provided an overview of some of the challenges and opportunities for MSPs as well as how they can use this time to examine their businesses in order to be ready for what’s next.