CompTIA Member Education

CompTIA Member Education offers short, medium, and long-form video and e-learning courses on a wealth of topics relevant to individuals working in MSPs/Solution Providers, channel vendors, distributors, and channel services firms today. These courses are created exclusively for CompTIA members and provide a significant member benefit for your entire staff. They are designed to promote best practices and drive business growth. Take advantage of these incredible resources by selecting your desired topic below:

Members can continue learning by logging into the Member Learning Portal.

December 04, 2024

Optimizing Performance Management

Presenter: Bradley Munday

Business
Management
Operations
Workforce
Identify the four best practices for performance management and draw the link between these and business success.

April 25, 2024

Sharpening Your Financial Acumen for Business Growth

Presenter: eLearning

Business
Finance
Operations
Analyze financial statements and apply financial management best practices to strengthen your MSP's financial performance, position and health.

January 22, 2024

Selling Tech Solutions for Increased Revenue

Presenter: Juan Fernandez

Strategy
Sales
Channel Ecosystem
Apply a proven pathway for achieving solution sales growth that is profitable, predictable and sustainable.

September 19, 2023

Building an Indirect Sales Channel

Presenter: Amy Bailey

Partnering
Sales
Marketing
Channel Ecosystem
Explore a channel sales strategy for your business--from assessment to successful implementation.

February 17, 2024

Minimizing Churn with Onboarding and Customer Success Programs

Presenter: Tracy Pound

Business
Client End User
Operations
Marketing
Understand churn and what it's costing you, learn how to craft an impactful onboarding strategy, and build customer success programs that can make a difference.

June 15, 2023

Maximizing Vendor Relationships

Presenter: Greg Plum

Business
Partnering
Channel Ecosystem
Find quality vendor-partners, vet them and get the maximum benefit from the relationship.

January 31, 2023

Maximizing Operational Efficiency

Presenter: J.B. Fowler

Management
Operations
Strategy
Tactics
Achieve the most with the least resources, focus on activities that add value, and ensure business growth by maximizing operational efficiency.

July 05, 2023

Leveraging Social Media for Sales & Marketing Outcomes

Presenter: Sean Lardo

Strategy
Tactics
Sales
Marketing
Use B2B social media marketing to increase brand awareness, engagement, leads and revenue.

April 14, 2022

Elevating Your Sales Operation

Presenter: Stacy Whitley

Strategy
Tactics
Sales
Adopt a consultative selling approach and use a four-step framework to increase the effectiveness of your MSP's sales operations.

September 19, 2024

Demonstrating Your Cybersecurity Value

Presenter: Scott Quilter

Client End User
Cybersecurity
Operations
Sales
Marketing
Communicate your cybersecurity expertise and efforts in ways that stakeholders value and leverage onboarding, training and communications throughout the client lifecycle.

March 27, 2023

Creating Effective Compensation Plans

Presenter: George Mellor

Sales
Workforce
Right-fit compensation plans for sales team members, align compensation for those in operations and establish phased goals to manage compensation plan change resistance.

October 15, 2024

Cybersecurity as a Line of Business

Presenter: Dave Alton

Business
Cybersecurity
Strategy
Tactics
Implement best practices for differentiating cybersecurity solutions and services as a separate line of business.

July 27, 2022

Selling to Today's Tech Buyer

Presenter: Angus Robertson

Client End User
Strategy
Tactics
Sales
Marketing
Increase the effectiveness of your marketing and sales tactics, tailor your selling strategies and grow revenue.

July 27, 2022

Selling Managed Services Digitally

Presenter: Angus Robertson

Strategy
Tactics
Sales
Marketing
Identify your target audience, optimize your website, implement content marketing tactics and manage leads.

June 04, 2024

Selling Cybersecurity

Presenter: Adam Pilton

Cybersecurity
Strategy
Tactics
Sales
Marketing
Build your skill and confidence in creating a cybersecurity sales conversation around value and strengthen your sales and negotiation position as a business risk consultant.

November 20, 2024

Scaling Your MSP Business

Presenter: Grant Finer

Business
Management
Set the stage for scaling success by applying a four-step process that includes setting clear goals, defining success criteria, identifying challenges, and prioritizing solutions.

October 07, 2024

Partnering with an MSSP

Presenter: Charles Love

Cybersecurity
Operations
Partnering
Assess MSSPs for best fit and apply partnership best practices to ensure a successful relationship from the start.

February 27, 2023

Overcoming Sales Objections

Presenter: Scott Quilter

Client End User
Tactics
Sales
Identify common objections, improve your skills for handling them, and apply a four-step process for overcoming them.

January 01, 2024

Navigating the Technology Channel

Presenter: e-learning

Channel Ecosystem
Build on your understanding of the technology channel ecosystem and your role in influencing partner relationships and revenue.

May 23, 2023

Building a Consulting Practice

Presenter: Stephen Parker

Business
Management
Strategy
Understand how a successful consulting practice can create a net-new revenue stream for your MSP business.