Do you need help with a security incident?

The CompTIA Emergency Response Team (ERT) is comprised of experienced MSP volunteers who can offer guidance in your time of need. Ask for help now.

If you’re an MSP experiencing a security incident, submit the form to the right immediately.

What is the CompTIA ERT?

The CompTIA Community Emergency Response Team (ERT) is a group of dedicated CompTIA Community members who have either experienced a security incident or can provide guidance to solution providers that have been victimized. The ERT is here to help you navigate the critical steps you need to take during a security emergency. As a volunteer-led program, this service is available to any solution provide at no cost as a service to the industry.

If you are a CompTIA Community member and would like to become an ERT volunteer, please submit the form on the right.

How We Help

The CompTIA Community ERT supplements your formal incident response relationships. We cannot replace those roles but offer support where they do not: your health, families, employee well-being, and experienced guidance. Be sure to contact your insurance and legal counsel first.


CompTIA Community ERT Leadership Team

Our team comes together to identify program requirements, legal protections and operational workflow via sub-committee work groups.

Robert Cioffi, CTO & Co-Founder, Progressive Computing

Matt Lee, Security & Compliance Sr Director, Pax8
Vice Chair

Miles Jobgen, Sr Director Cybersecurity Programs Relevancy, CompTIA
CompTIA Liaison


Corey Kirkendoll, President/CEO, 5K Technical Services

Chris Loehr, EVP, CTO, Solis Security

Dave MacKinnon, Chief Security Officer, N-able

Keith Nelson, PhD, CTO, Vistem Solutions

Julie Liu, Compliance Officer, Choice Cyber Solutions

Jason Slagle, President, CNWR, Inc.

Jay Tipton, CEO, Technology Specialists

Eric Woodard, CEO, Protek Support

Thank you to our Platform Partner, Exigence, for graciously providing their services to assist our volunteers' usage.


I need help!

To be contacted by a CompTIA Community ERT volunteer for assistance, submit the form below. Select the option "I have an emergency" indicating that you are experiencing a service disruption or cyber incident.

I want to volunteer.

Indicate you are interested in volunteering by choosing the "Become a volunteer" option below.

I have an emergency
Become a volunteer