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Managed Services Community

Get Involved

Learn to master the recurring revenue model, stay on top of trends and explore the future of managed services with the Managed Services Community. Be part of a group of technology industry leaders dedicated to managed services best practices that will help your business thrive.

Belonging to CompTIA community is a member benefit. If you are a corporate member, login at the right-hand side to join. If you’re not a member, join here or contact us at membership@comptia.org for more information.

What We Stand For

Join a community of like-minded technology business leaders in a vendor-neutral environment dedicated to collaboration. Members of the Managed Services Community set the bar of what it takes to be best in class and shape the future of the monthly recurring revenue model.

How We’re Making an Impact

Managed Services Community members help each other analyze business operations and look for ways to capitalize on emerging trends in managed technology services. Together, we’re creating tools to help technology service providers succeed, including:

Leadership

Corey Kirkendoll

Corey Kirkendoll

Chair

President/CEO,
5K Technical Services

Corey Kirkendoll

President/CEO, 5K Technical Services

Corey Kirkendoll is the President & CEO of 5K Technical Services, a business committed to establishing solid IT solutions for SMB clients throughout the North Texas area. He has over 27 years of experience in the Information Services & Technology sector. He has worked in the past for IBM, Cisco Systems, Dell, EMC and VMware where he held various engineering and director level positions.

Corey is recognized by his peers as an IT expert. Through his leadership, his relentless focus on being process-oriented, and his commitment to delivering excellence in security and compliance, he has been a major influence on the rapid growth not only his MSP but other MSPs across the country as well.

Corey is a Tech Titan and has received numerous awards in the IT industry. He holds a Bachelor’s and two MBA degrees in Information Technology Management and Conflict and Resolution Management from Jones International University in Colorado.

He and his wife, Tonia, live with their three lovely children in Allen, TX.
Shannon Mayer

Shannon Mayer

Vice Chair

VP, Customer Success,
Zomentum

Shannon Mayer

VP, Customer Success, Zomentum

Shannon is a Sr. Product Marketing Manager for Continuum Managed Services, focused on supporting Service Delivery (NOC & Help Desk) and Platform marketing efforts. She is responsible for go-to-market messaging, programs and partner communications. In addition, she coordinates content for Navigate 2016, Continuum’s annual user conference, and manages the Continuum Peer Groups. Prior to Continuum, Shannon was the Channel Engagement Manager for LogMeIn and the Director of Marketing & Channel Relations for Datto, Inc.

Shannon was named a 2013 Channel Chief by CRN and has also been named to the MSPmentor 250, CRN’s ‘Top 100 People You Don’t Know, But Should’, and CRN’s ‘Women of the Channel Power 100’ lists.

Related Resources

Take Charge of your Brand Perception

Learn how social media and customer surveys can work to keep you informed about how your customers see your business and be used to generate a positive brand impression.

Published : May, 31, 2017

MPS Profitability and Supplies Management

Delivery of supplies into a managed environment is one of the big cost components. This webinar explores the pain points and solutions effectively managing replenishment.

Published : January, 10, 2017