Managed Services

Managed services have become so deeply intertwined with all things technology that it’s become more critical than ever to stay on top of the latest research, trends and analysis. Learn how today’s MSPs are leveraging emerging technologies and exploring new growth opportunities to accelerate success.

Partner Experience Trends 2022 Research Brief

The study data, sampled from 400 US-based IT businesses, reflects attitudes about vendor-partner relationships today and provides insights into the weight channel firms place on superior partner experience.

07/05/2022 | Research

Cybersecurity Guidebook for MSPs: Best Practices for Protecting Clients

The Cybersecurity Guidebook for MSPs provides a practical approach to various cybersecurity topics that most cybersecurity practitioners face daily.

09/26/2024 | Guide

The CompTIA Community MSP Guidebook: Cultivating a Culture of Process Efficiency

The CompTIA MSP Guidebook helps MSPs transform their business and culture by identifying areas of improvement, best practices and more.

01/08/2024 | Whitepaper

Understanding Decentralized Digital Identity & Self-Sovereignty

Understanding decentralized digital identity is important for MSPs serving financial services, healthcare, government, education and e-commerce.

08/17/2023 | Whitepaper

MSP Checklist: Factors to Consider When Selecting a SaaS Vendor

CompTIA's SaaS Ecosystem Industry Advisory Council put together a list of key factors to consider when evaluating vendors, including security considerations, time to value, integrations, and more.

07/26/2023 | Guide

2023 State of City and County IT National Survey

This annual survey looks at the management and priority issues impacting local government IT.

05/05/2023 | Research

State of the Channel 2023 Early Access

CompTIA’s State of the Channel 2023 provides an in-depth look at the evolution of the channel, the state of partner-vendor relationships, opportunities and challenges ahead for MSPs, the health of the channel workforce and more.

03/10/2023 | Article

11 Channel Partner Types for SaaS Companies: How to Pick the Best One(s)

Choosing the right channel partners can be hard for vendors. CompTIA’s SaaS Ecosystem Advisory Council compiled a list of partner types that can help.

11/18/2022 | Guide

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Related Managed Services Blog Posts

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Be a Better Partner to MSPs: A Guide for Tech Vendors

What is the IT channel how can you use it to maximize your value in the market? The CompTIA Community Tech Vendor Guidebook: Best Practices for Successful Channel Programs has the answers.

Oct 25, 2024, 11:00 AM By CompTIA Community Staff

Five Questions with Aaron Jacobs 2024 CompTIA Community _ ANZ Cybersecurity Leadership Award Winner

5 Questions with Aaron Jacobs: 2024 CompTIA Community – ANZ Cybersecurity Leadership Award Winner

Oct 18, 2024, 11:00 AM By Scott Campbell

The Rise of Cloud FinOps Six Tips for MSPs to Optimize Their Business Costs

The Rise of Cloud FinOps: 6 Tips for MSPs to Optimize Their Business Costs

The financial management of cloud operations can be a challenge for MSPs. These 6 core principles can help improve your business.

Oct 15, 2024, 11:00 AM By Thangaraj Petchiappan

Business Tips to Survive a Natural Disaster (Part 2 Managing Customers)

Business Tips to Survive a Natural Disaster, Part 2: Managing Customers

It’s important for solution providers to take care of customers after a disaster—some will need more guidance, some will be patient—but all will turn to their trusted business and IT advisors to get them through the experience.

Sep 27, 2024, 04:46 PM By Scott Campbell

Business Tips to Survive a Natural Disaster (Part 1 Managing Employees) (Updated 92724)

Business Tips to Survive a Natural Disaster, Part 1: Managing Employees

Guiding a business through a natural disaster is extremely stressful for management, employees and customers. But if you take the proper precautions, plan out a strategy, and rely on everything around you, you can not only survive, but thrive.

Sep 26, 2024, 05:00 PM By Scott Campbell