Managed Services

Managed services have become so deeply intertwined with all things technology that it’s become more critical than ever to stay on top of the latest research, trends and analysis. Learn how today’s MSPs are leveraging emerging technologies and exploring new growth opportunities to accelerate success.

4 Trends to Help MSPs Maximize Business Opportunities in 2021

Learn four trends MSPs need to know, along with tips and advice to help you evolve your business—based on CompTIA research.

05/05/2021 | Research

2021 MSP Trends in Cybersecurity

Learn the trends and cybersecurity principles that are guiding MSPs today, so you can stay ahead of the curve.

10/22/2021 | Research

Marketing Toolkit for MSPs

CompTIA members get access to the Marketing Toolkit for MSPs, a step-by-step guide with 90+ pages of best practices, templates, resources and more.

07/28/2021 | Toolkit

CompTIA 2021 IT Industry Outlook

Companies everywhere have been reeling as they reckoned with COVID-19 pandemic. Yet many remain optimistic – cautiously so. This report explores a number of trends for 2021 that will play out across the IT pro landscape and business of tech firms.

11/09/2020 | Research

Trends in Managed Services

The value of managed services to the business of technology cannot be denied. Learn the current trends in managed services.

03/06/2020 | Research

Five Steps for a Successful MSP

CompTIA has identified five steps to ensure success for a managed service. Follow these moves for continued growth in your technology solution provider business.

01/15/2019 | Guide

How to build a successful MSP from scratch

This interactive presentation offers practical advice on how to run a great MSP covering Sales & Marketing, Operations and Building Business Relationships.

12/15/2018 | Video

Understanding the MSP-Vendor Relationship: Wants & Needs

This webinar discusses what makes a successful partner program and what they want and need out of the relationship.

05/31/2017 | Video

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6 Steps to Improve Your MSP Business

Related Managed Services Blog Posts


8 Essential Elements to Enhance Your MSP Marketing Program

As end-user demand for managed services increase, MSPs need to step up their marketing efforts to generate and convert leads. Here are some easy tips for creating or optimizing your marketing program to drive more revenue.

Nov 11, 2021, 06:38 PM By Mark Sokol


5 Reasons Why MSPs Should Get Excited About Drones

There's big opportunity for MSPs in the drones/UAV market, expected to reach $58.4 billion by 2026, 16.4% annual growth. Delivering UAV services successfully, MSPs will generate more revenue and increase their perceived value with customers.

Nov 2, 2021, 06:21 PM By CJ Arlotta


From Data Analytics to Marketing Skills: 6 Strategies to Grow Your MSP Business

Growing an MSP business requires a multi-faceted approach. You need to focus on many areas, not just technology, to become a valuable partner to customers. In her new CompTIA YouTube series, Tracy Pound and guests discuss how to manage growth, meet the demands of today’s market, and instill best practices to accelerate success.

Oct 20, 2021, 01:58 PM By Ashley Watters


Your Customer Will Be Cyber Attacked: Now What?

Do you have an incident response plan that you share—and review regularly—with customers? You don’t want to get caught without one, jeopardizing your business relationship and maybe even your reputation.

Oct 19, 2021, 03:00 PM By Corey Kirkendoll


As Cyber Threats Escalate, Now’s the Time to Show Off Your Cyber Proficiency

A new partnership with SecurityScorecard provides CompTIA ISAO users with a risk rating grade for their companies’ cybersecurity proficiency, allowing them to tout a high grade, or work to improve where they may be struggling.

Oct 7, 2021, 01:40 PM By Scott Campbell