Managed Services

Partner Experience Trends 2022 Research Brief

The study data, sampled from 400 US-based IT businesses, reflects attitudes about vendor-partner relationships today and provides insights into the weight channel firms place on superior partner experience.

07/05/2022 | Research

The CompTIA Community MSP Guidebook: Cultivating a Culture of Process Efficiency

The CompTIA MSP Guidebook helps MSPs transform their business and culture by identifying areas of improvement, best practices and more.

01/08/2024 | Whitepaper

Understanding Decentralized Digital Identity & Self-Sovereignty

Understanding decentralized digital identity is important for MSPs serving financial services, healthcare, government, education and e-commerce.

08/17/2023 | Whitepaper

MSP Checklist: Factors to Consider When Selecting a SaaS Vendor

CompTIA's SaaS Ecosystem Industry Advisory Council put together a list of key factors to consider when evaluating vendors, including security considerations, time to value, integrations, and more.

07/26/2023 | Guide

2023 State of City and County IT National Survey

This annual survey looks at the management and priority issues impacting local government IT.

05/05/2023 | Research

State of the Channel 2023 Early Access

CompTIA’s State of the Channel 2023 provides an in-depth look at the evolution of the channel, the state of partner-vendor relationships, opportunities and challenges ahead for MSPs, the health of the channel workforce and more.

03/10/2023 | Article

11 Channel Partner Types for SaaS Companies: How to Pick the Best One(s)

Choosing the right channel partners can be hard for vendors. CompTIA’s SaaS Ecosystem Advisory Council compiled a list of partner types that can help.

11/18/2022 | Guide

Partner Experience 2022: Vendor Perspective

As a complement to data from IT channel firms, this brief examines vendor viewpoints on partner experience, using interviews with IT executives.

07/27/2022 | Research

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FBI Cybersecurity Tips for MSPs to Safeguard Against Emerging Threats

Learn how to adopt a security mindset from a former FBI cybercrime expert and go from potential victim to victor.

Apr 11, 2024, 12:00 PM By Amanda Scheldt

Empowerment Through Guidance: CompTIA Community Mentors and Mentees Share their Experiences

See what the first cohort of CompTIA mentors and mentees had to say about their experience and learn why it could help your business and career.

Apr 4, 2024, 01:00 PM By Emily Matzelle

Business 101: The Boring Stuff that Channel Firms Shouldn’t Ignore

Focusing on areas that need improvement, not just what you do well, is critical to MSPs’ success in business.

Apr 2, 2024, 01:36 PM By Carolyn April

8 Tips for Building Trust Between MSPs and Clients

From documentation to transparency, check out these useful tips for MSPs to being a trusted advisor to clients.

Mar 28, 2024, 02:19 PM By Ashley Watters

Advancing Women in Tech: One Tough Conversation at a Time

The CompTIA Community Advancing Women in Tech (AWIT) interest group is back—and ready to make change happen.

Mar 25, 2024, 05:19 PM By Emily Matzelle

How to Choose a New Tech Vendor: Evaluations, Security and Success Metrics to Consider

Security, ROI and long-term success are among the factors for MSPs to think about when choosing to expand their solutions portfolio with a new tech vendor.

Mar 21, 2024, 04:23 PM By Ashley Watters

6 Cybersecurity Challenges Small Businesses Face

Take the target off your back. Address these cybersecurity challenges head-on to improve your security posture.

Mar 19, 2024, 02:29 PM By Emily Matzelle

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