This Standard which was designed to pair with the CompTIA Channel Standard for IT Solution Providers, will equip you with intelligent business practices fundamental to operate a Managed IT Solutions business, while providing quality services and value to your clients.
The CompTIA Channel Standards for Managed IT Solution Providers provides intelligent business practices for the core operational, management, and delivery functions of a managed IT services firm. By pairing this Channel Standard with the CompTIA Channel Standard for IT Solution Providers, a full picture of functional best practices for your business is created. Those functions have been categorized as follows:
CompTIA Channel Standards expose IT businesses to the collective best practices of the IT industry, based on years of experience shared by scores of successful peers and industry professionals.
IT companies should use these ideals to:
Embracing the Channel Standards not only elevates your company’s performance, it elevates the entire profession by ensuring a consistently positive customer experience.DOWNLOAD FULL STANDARDS
This Workbook serves as a self-evaluation of a Managed IT Solution Provider organization. It combines all content from the CompTIA Channel Standards for IT Solution Providers and Managed IT Solution Providers. It contains these elements to assist: