The position and responsibilities for today's government web manager have transformed from serving as a technical resource to becoming a professional digital communications manager. There is a growing demand for practical and leadership-oriented professional development certification aimed at recognizing the web professional in this fast-evolving field: Delivering digital services through new methods and platforms.
In response to this need, three respected national organizations – CompTIA Public Technology Institute (PTI), the National Association of Government Web Professionals (NAGW) and Rutgers University Center for Government Services - have partnered to offer the Certified Government Digital Services Professional (CGDSP) Certification Program.
Managing a government's web service delivery has become more complex as expectations increase and many new – and more sophisticated – users, whether residents or other departments, are utilizing government web services.
The entire program will be offered online only. Students will participate in a series of live, 90-minute virtual class discussions and self-paced pre-recorded presentations and online courses.
Graduates from the program are encouraged to display the Certified Government Digital Services Professional - CGDSP - designation after their work title.
Members of NAGW and CompTIA PTI receive a discount rate on tuition.
Recognizing how busy you are and the time constraints you face, this program is designed to be a mix of virtual class discussions and self-paced online coursework, and delivery of a Capstone paper – 10 to 15 pages in length – describing a program or practice that you have implemented, or an organization or web/digital services issue that you have resolved.
The Certification program is divided into 10 modules and all course-work will be graded on a pass/fail basis. These modules will be covered beginning in the first class. After that, modules will be covered with light reading/homework assignments, followed by a combination of recorded presentations and 90-minute virtual/online discussions to be held approximately every 3-4 weeks.
Following are the topics to be covered during these virtual discussions:
As an added feature, students of the program will have access to a series of two online courses (self-paced) provided through SkillPort, a web-based, e-learning portal that allows you to access a range of training resources at work or at home. The topics to be covered are:
An applicant applying to the CGDSP Program should possess the following:
The above requirements are necessary to help ensure a robust and meaningful class. Applicants can still apply if they do not meet or exceed the above requirements by requesting a waiver. (With regard to a college degree: CompTIA PTI's experience has been that a student's overall experience surpasses formal learning.)
A minimum of 6 students are required in order for the program to proceed.
Tuition is to be paid in full prior to the start of the program.
Certification is granted for a period of three years from the date of graduation. Graduates are expected to be re-certified every three years through a series of activities, including, but not limited to participating in NAGW and CompTIA PTI education events – such as attending web seminars and webinars, the NAGW annual conference, participating in state- or local-based digital service events, writing articles, mentoring staff, etc.
Upon graduation, all students will be required to sign a non-binding Digital Ethics Policy.