Brandon Garcin
Senior Content Strategist, Continuum Managed Services
Brandon Garcin is Continuum's Senior Content Strategist and is responsible for the creation and execution of a variety of resources designed to win new business and support existing customer accounts. He has authored more than a dozen eBooks which have generated thousands of downloads and has consulted with hundreds of Continuum partners to help improve their marketing and lead generation efforts through website optimization and content development. Brandon is also the host of The Weekly Byte, a video and audio series produced by Continuum that provides quick, digestible tips and best practices that MSPs can use to help their business succeed.
Melissa Lyons
Global Channel Programs Manager, Sophos
Melissa Lyons, global channel programs manager at Sophos, has over 7 years of channel sales and marketing experience in the security industry. She started at Astaro in 2010 and later joined Sophos through acquisition. Melissa is responsible for driving the global strategy of Sophos’ channel programs and ensuring that partners around the world have the programs and support they need to succeed and grow with Sophos. In her current role, Melissa has launched new partner programs in 6 regions around the globe, a new global MSP program and several other supporting channel programs that help partners increase their business.
Melissa also helps Sophos achieve a high level of channel excellence by ensuring that the Sophos programs, processes and partner tools are simple to understand and can easily be adapted to meet the needs in each of the different markets worldwide. Melissa’s accomplishments in the channel have been recognized by CRN’s Top 100 People You Don’t Know But Should list in 2013, CRN in 2014, 2015, 2016, 2017 with her inclusion in CRN’s Women of the Channel list, and CRN’s Women of the Channel Up & Comers list in 2017.
Heather Ptak
Manager, Community, ConnectWise
Heather is a marathon runner, world traveler, and the ConnectWise Events Manager. Since 2013, she has been an ambassador for the ConnectWise community domestically and internationally. Her passion is creating a community where tech lovers collaborate, grow, and seek solutions that ignite success. She is driven to making an impact in the channel by fostering a culture of strong community ties that build a better industry for everyone. Heather is also the inspiration behind the ConnectWise Foundation, where she inspires the company as a whole to help transform businesses and communities through philanthropic initiatives.